Service Reliability Engineer
BT Group
full-time
Posted on:
Location Type: Office
Location: Gurugram • India
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About the role
- Delivers critical customer technical support for network, hardware, and infrastructure development
- Troubleshoots networking, routing and interconnectivity issues
- Prepares required documentation including program-level and user-level documentation
Requirements
- Troubleshooting
- Customer Service
- Escalation Management
- Technical Documentation
- Growth Mindset
Benefits
- Competitive salary
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
networkingroutinginterconnectivitytechnical supportinfrastructure developmenttroubleshooting
Soft skills
customer serviceescalation managementgrowth mindset