BT Group

Reliability Engineering Specialist, Policy

BT Group

full-time

Posted on:

Location Type: Hybrid

Location: BristolUnited Kingdom

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About the role

  • Own and be accountable for the build, operation & maintenance of packet core platforms in our innovation labs including inputting to delivery plans, integration of platforms.
  • Collaborate with cross functional teams within Mobile including Design, Operations, Development, Quality Assurance & Leading technical discussions and investigations across mobile core networks.
  • Support incident, change, problem, risk, and vulnerability management.
  • Tracing network issues and investigating dataflows using network tools available (CNOM/Wireshark/NetScout)
  • Drive and maintain alignment of the Test Environments with reference to the live EE network
  • Champion and drive continuous improvement for the service that we offer to our key stakeholders – Test, Design and Operations.
  • Promoting and encouraging effective automation solutions for our mobile core.
  • Work co-operatively with other business communities and third parties, to improve service performance, quality, and customer experience.
  • Lead the config changes with CICD pipeline and drive the successful implementation within all of the Labs environments.
  • Line manage a small squad (typically 2–6 engineers) comprising L2/L3 engineers and specialists.

Requirements

  • Expert knowledge of Cloud Native Core.
  • Strong understanding of 5G/LTE architecture, Policy Control Function (PCF) call flows, and protocols (BGP, PFCP, GTPv2, Diameter, SIP).
  • Linux administration (OEL/RedHat), networking design/operations, MySQL DB, and Kubernetes administration/troubleshooting.
  • Proficiency in Ansible, Terraform, Git, Jenkins, Python, and Unix Shell scripting.
  • Familiarity with OSS tools and tracing systems (CNOM, Wireshark, Prometheus, Netscout).
  • Knowledge of network security, firewall implementations, and vulnerability management.
  • Experience implementing reliability engineering and automation for patching, deployment, and maintenance.
  • Line management experience in an operational context, with strong vendor/stakeholder management and clear communication skills.
Benefits
  • On target 10% on target bonus
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
  • 25 days annual leave (not including bank holidays), increasing with service
  • 24/7 private virtual GP appointments for UK colleagues
  • 2 weeks carer’s leave
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Cloud Native Core5G architectureLTE architecturePolicy Control Function (PCF)BGPPFCPGTPv2DiameterSIPLinux administration
Soft skills
line managementvendor managementstakeholder managementcommunicationcollaborationcontinuous improvementproblem managementrisk managementincident managementchange management