bswift

Senior Learning Operations Specialist

bswift

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $100,000 per year

Job Level

Senior

About the role

  • Assist L&D Director in overseeing the end-to-end AI-assisted content production model for L&D
  • Define and maintain standards for: AI-generated outlines, scripts, assessments, and microlearning, tone, quality, accessibility, and instructional consistency
  • Develop and manage: Prompt libraries and reusable templates, content production playbooks and guidelines
  • Partner with L&D team members to: Accelerate first drafts, reduce rework, and increase reuse of learning assets
  • Measure and report on: time-to-first-draft, content throughput, AI adoption and efficiency gains
  • Own the learning request intake and prioritization process
  • Partner with L&D Director to: Prioritize incoming requests, assign projects to appropriate team members, oversee ongoing projects and status updates
  • Serve as the functional owner of the LMS and related learning systems
  • Analyze learning data to surface: Adoption trends, completion vs effectiveness indicators, opportunities to improve learning design or delivery

Requirements

  • 5+ years of experience in learning operations, learning systems, project management, or related roles
  • Strong experience working with: Learning Management Systems
  • AI-assisted content development tools
  • AI-assisted productivity tools (e.g., Copilot, ChatGPT)
  • Proven ability to manage complex workflows and multiple stakeholders
  • Strong analytical, organizational, and written communication skills
  • High comfort level with technology.
Benefits
  • Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
  • Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
  • Remote first, Office friendly environment! No time to commute? No problem!
  • Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
  • Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
  • Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
  • Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI-assisted content productioncontent production playbookslearning data analysisworkflow managementproject managementlearning operationsinstructional designcontent developmentmicrolearningaccessibility standards
Soft Skills
analytical skillsorganizational skillswritten communicationstakeholder managementcollaborationprioritizationproblem-solvingattention to detailadaptabilitytime management