BruntWork

Franchise Operations Administrator

BruntWork

part-time

Posted on:

Location Type: Remote

Location: Australia

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About the role

  • Create and manage franchisee accounts and data within membership management systems
  • Migrate critical franchisee documentation and records into FranConnect franchise management platform (training provided)
  • Provide administrative support to address operational needs across the franchise network
  • Collaborate with the headquarters operations team to ensure seamless franchisee support delivery
  • Handle backend CRM setup and configuration tasks for optimal system performance
  • Assist franchisees with administrative needs through centralized support processes
  • Maintain accurate data management and organizational systems for franchise operations
  • Support system transitions and process improvements during the company’s growth phase

Requirements

  • Proven administrative assistant experience, preferably with international clients
  • Strong CRM experience, particularly with backend setup and configuration
  • Ability to quickly learn new software systems and adapt to evolving processes
  • Excellent organizational and data management skills
  • Ability to work independently while collaborating effectively with remote teams
  • Experience with membership management systems - Hapana Core, MindBody, or similar platforms is a must
Benefits
  • Permanent work-from-home
  • Immediate hiring
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative assistant experienceCRM setupCRM configurationdata managementmembership management systemsFranConnectHapana CoreMindBody
Soft Skills
organizational skillsability to work independentlycollaborationadaptability