BruntWork

Franchise Operations Administrator

BruntWork

part-time

Posted on:

Location Type: Remote

Location: Remote • 🇦🇺 Australia

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Job Level

Mid-LevelSenior

About the role

  • Create and manage franchisee accounts and data within membership management systems
  • Migrate critical franchisee documentation and records into FranConnect franchise management platform (training provided)
  • Provide administrative support to address operational needs across the franchise network
  • Collaborate with the headquarters operations team to ensure seamless franchisee support delivery
  • Handle backend CRM setup and configuration tasks for optimal system performance
  • Assist franchisees with administrative needs through centralized support processes
  • Maintain accurate data management and organizational systems for franchise operations
  • Support system transitions and process improvements during the company’s growth phase

Requirements

  • Proven administrative assistant experience, preferably with international clients
  • Strong CRM experience, particularly with backend setup and configuration
  • Ability to quickly learn new software systems and adapt to evolving processes
  • Excellent organizational and data management skills
  • Ability to work independently while collaborating effectively with remote teams
  • Experience with membership management systems - Hapana Core, MindBody, or similar platforms is a must
Benefits
  • Permanent work-from-home
  • Immediate hiring

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
administrative assistant experienceCRM setupCRM configurationdata managementmembership management systemsFranConnectHapana CoreMindBody
Soft skills
organizational skillsability to work independentlycollaborationadaptability