BRUNA The Label

Supply Chain

• Own our end-to-end supply chain, including forecasting, ordering, stock management, international shipping, distribution, import, and customs.
• Oversee our 3PL partner in Vienna and ensure warehouse operations run smoothly.
• Build and maintain strong relationships with our main production partners in Thailand and Italy.
• Collaborate closely with our design team to bring new products to life, oversee packaging coordination.
• Lead our Customer Excellence team and shape how we show up for our customers at every touchpoint.
• Track and optimize key department KPIs (return rates, on-time delivery, quality, efficiency, budget).
• Partner with marketing, design, finance, and retail to optimize the end-to-end customer journey.

Operations & Supply Chain Lead