BRPHONIA TELECOM

Network Engineer

• Monitor and manage networks using NOC and SOC tools, ensuring high availability and reliability of services.
• Investigate and resolve Level 3 incidents, performing detailed troubleshooting.
• Configure, analyze and optimize routing protocols: BGP, OSPF and MPLS.
• Provide specialized support for SIP telephony, including call analysis, log review and quality of service assessment.
• Work on virtualization and cloud projects, ensuring scalability and redundancy.
• Document processes, incidents and improvements, ensuring knowledge transfer to the team.
• Interact with internal teams, vendors and corporate clients in high-criticality environments.

Level 3 Network Analyst