Brown & Brown Insurance

Client Engagement Account Manager

Brown & Brown Insurance

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,000 - $125,000 per year

Tech Stack

About the role

  • Support the onboarding of new clients ensuring accurate set up within the Brown & Brown system
  • Manage the RFP/procurement and market-check process for assigned accounts
  • Assist with contract reviews and PBM contract negotiations
  • Manage the audit process for assigned accounts
  • Assist with Pharmalogic reporting including the evaluation of client utilization, trends and key findings
  • Support and manage any client transitions to a new PBM
  • Manage the strategic and tactical client relationship thus ensuring retention of clients and associated revenue
  • Manage MSA/SOWs and subsequent renewals
  • Manage issue escalation and resolution of any pharmacy related issues
  • Responsible for the documentation of all key agreements, deliverables and client correspondence

Requirements

  • Bachelor’s degree in Business or Healthcare related field and/or 3-5 years of relevant Pharmacy Benefit consulting or PBM Account Management experience
  • Ability to travel as required (up to 15% of time)
  • Knowledge of both Pharmacy and Medical data
  • Strong experience in MS Office and/or MS Excel
  • Experience with Tableau
Benefits
  • Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Pharmacy Benefit consultingPBM Account Managementcontract negotiationaudit managementdata evaluationclient utilization analysisMS OfficeMS ExcelTableau
Soft Skills
client relationship managementissue resolutioncommunicationorganizational skillsstrategic thinking