
Commercial Lines Account Manager
Brown & Brown Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Tacoma • Washington • United States
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Salary
💰 $26 - $34 per hour
Job Level
About the role
- Service and maintain an assigned book of business
- Provide direct customer service support for commercial lines clients
- Maintain accurate and timely documentation of communications and insurance documents as required
- Work closely with Producers and Marketing to achieve agreed upon goals for new and renewal business marketing
- Develop and foster quality relationships with clients and team members
- Review, analyze and resolve policy and coverage-related concerns for clients
- Consistently meet all Brown & Brown established quality control Procedures and Timelines
- Compile and create proposals, summaries and additional documents as requested
- Actively participate in social, civic, and trade organizations to represent Brown & Brown's community/client commitment
Requirements
- 1+ year of experience in the insurance industry with a strong emphasis in commercial lines insurance (Preferred)
- Excellent oral and written communications skills.
- Strategic thinker with ability to act tactically and strong insight into customer needs/wants.
- Proficient with management operating systems that support insurance sales, tracking and service.
- Proficient with Microsoft Tools, Outlook, Excel, Word, PowerPoint.
Benefits
- Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial lines insuranceinsurance documentationproposal creationpolicy analysiscoverage resolution
Soft Skills
customer servicerelationship buildingstrategic thinkingtactical actioncommunication skills