Mechanical Warranty Administrator
Brown & Brown Insurance
full-time
Posted on:
Location Type: Office
Location: Westminster • Colorado • United States
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Salary
💰 $20 - $22 per hour
About the role
- Answer incoming phone calls on assigned programs
- Accurately enter claim information in electronic databases
- Effectively communicate and understand program coverages
- Adjudicate claims based on coverage limits
- Make outbound calls to ensure consumer needs are met
- Work directly with shops to help consumers receive their warranty benefits
Requirements
- ASE or manufacturer certifications (Preferred)
- Excellent customer service skills.
- Proficient computer skills.
- Attention to detail.
- Ability to work independently and as part of a team.
- Strong written and verbal communication.
- Bilingual (English/Spanish or English/French) (Preferred)
- Understanding of automotive repairs, shop procedures, diagnostic information, and tires.
- Background in the automotive industry: this could be previous employment as a technician, service advisor, parts person, or automotive warranty administrator.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claim information entryadjudicationautomotive repairsshop proceduresdiagnostic informationtires
Soft Skills
customer serviceattention to detailindependent workteamworkwritten communicationverbal communication
Certifications
ASE certificationmanufacturer certification