Brown and Caldwell

Senior Client Services Manager, Project Manager – Water Reuse

Brown and Caldwell

full-time

Posted on:

Location Type: Remote

Location: Arizona • California • United States

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Salary

💰 $144,000 - $236,000 per year

Job Level

Senior

About the role

  • Define and lead enterprise-level growth strategies for Type I clients.
  • Shape client business case across multiple service lines and geographies.
  • Drive expansion into adjacent services and new markets.
  • Lead large, complex portfolios with significant revenue and risk exposure.
  • Balance growth, margin, retention, and service diversification.
  • Partner with executive leadership to calibrate strategic account performance.
  • Lead mature, multi-disciplinary CSTs with enterprise visibility.
  • Align Area, Market, and Service Line leadership around unified client strategy.
  • Develop next-generation CSM talent through active coaching and sponsorship.
  • Maintain executive-level relationships across the client organization.
  • Anticipate shifts in political, regulatory, and funding environments.
  • Position BC as a strategic advisor beyond project delivery.
  • Serve as Sales Leader for major strategic pursuits.
  • Influence enterprise resource allocation for key accounts.
  • Flexibility to adapt and execute various additional assignments based on evolving needs.

Requirements

  • Typically, a minimum of 15 years of experience in environmental engineering and consulting industry with progressive responsibilities including marketing and business development.
  • Strong executive acumen balancing strategic growth leadership with oversight of quality, risk, and profitability.
  • Advanced ability to identify, evaluate, and shape high-value business opportunities, including go/no-go decisions and pursuit strategy development.
  • Proven success serving as Sales Leader on major, strategic proposals.
  • Exceptional ability to develop, expand, and influence executive-level client relationships.
  • Advanced skill in translating client business drivers, political dynamics, and market forces into actionable growth strategies.
  • Demonstrated capability to identify emerging markets, align required capabilities, and mobilize talent to capture new opportunities.
  • Advanced ability to lead and align multidisciplinary teams around complex business objectives.
  • Strong working knowledge of governance frameworks, decision-support models, and change leadership practices.
  • Exceptional strategic planning, engagement, and communication capabilities.
  • Highly developed facilitation, executive presentation, and negotiation skills.
  • Advanced risk identification, mitigation, and portfolio management expertise.
  • Proficiency in leveraging digital solutions, data systems, and AI-enabled tools to enhance client and business performance.
  • Strong leadership presence with the ability to inspire, influence, and hold teams accountable at multiple organizational levels.
Benefits
  • medical
  • dental
  • vision
  • short and long-term disability
  • life insurance
  • employee assistance program
  • paid time off and parental leave
  • paid holidays
  • 401(k) retirement savings plan with employer match
  • performance-based bonus eligibility
  • employee referral bonuses
  • tuition reimbursement
  • pet insurance
  • long-term care insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
environmental engineeringbusiness developmentstrategic growth leadershiprisk identificationportfolio managementgovernance frameworksdecision-support modelschange leadershipstrategic planningpursuit strategy development
Soft Skills
executive acumenclient relationship developmentteam leadershipcommunication capabilitiesnegotiation skillsfacilitation skillsinfluencecoachingadaptabilitystrategic thinking