Become an expert with our products and use-cases: robots, motion controls, and software, to provide pre-sales technical support to our customers and account teams.
Work closely with collaborative robots and motion controllers.
Utilize your mechanical, electrical and software skills to integrate other technology and mechatronic solutions including servo-grippers, 2D and 3D vision systems, flexible feeders, conveyors, pneumatic and vacuum systems.
Develop proof-of-concept solutions utilizing collaborative robots to help support the sales team.
Develop, setup, and improve demos that will be shown around the world at various tradeshows and conferences.
Use SolidWorks to design and build mechanical parts (brackets, fingers, etc.)
Provide technical support and troubleshooting to help service teams around the world using our collaborative robots.
Work with the sales and marketing staff to identify, assess and prioritize potential customers and applications of our products.
Train customers on out-of-the-box set-up, preventative maintenance, troubleshooting and programming of our collaborative robots.
Use your technical writing and communication skills to document completed demos, proof-of-concepts and hardware integrations in the form of application notes.
Support visits to customer sites, customer visits to the office as well as tradeshows and conferences.
Prepare detailed product specifications to define solutions to meet customers’ high-value applications.

Requirements

Bachelor's Degree in an Engineering related discipline preferred (Mechatronics, Mechanical, Electrical, Computer) OR experience in Factory Automation.
Minimum of 5 years of experience in an Applications Engineering role, or a minimum of 10 years of experience in a Field Service Engineering role.
Good understanding of servo control systems (PID, Commutation, etc.)
The ability to read and understand CAD drawings, system diagrams and flow-charts.
Understanding of motion control, control systems and electrical components.
Experience in object-oriented programming language such as VB.NET, C# (.NET framework), and Python.
Experience in a customer-facing role.
Experience with technical writing for manuals, technical training, and application white papers.
Experience troubleshooting both hardware and software issues.
Experience with basic machine shop tools and fabrication techniques.
Ability to lift, carry, and move up to 50 lbs.
Willingness to travel up to 50% of the time including weekends.
Experience with SolidWorks and designing for 3D printing and designing for fabrication preferred.
Experience with industrial articulated or SCARA robots preferred.
Knowledge of industrial vision systems and common vision processing tools including lensing and lighting preferred.
Experience with communication over Modbus TCP, Ethernet/IP, and Raw TCP Socket preferred.

Benefits

Medical, Dental, Vision and Disability Insurance
401(k) Plan
Exempt employees are provided company paid holidays
Flexible Vacation to enjoy personal time off and incidental sickness.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

mechatronicsmechanical engineeringelectrical engineeringobject-oriented programmingVB.NETC#Pythonservo control systemstechnical writingtroubleshooting

Soft Skills

communicationcustomer-facingcollaborationtrainingproblem-solvingtechnical supportdocumentation

Certifications

Bachelor's Degree in Engineering