BronxWorks

Program Specialist

• Develop and implement a diverse calendar of programs including educational workshops, fitness classes, arts and crafts, cultural events, and social activities.
• Coordinate day-to-day program operations and logistics (e.g., workshops, activities, outreach).
• Onboard new participants, ensure eligibility documentation is complete, and provide ongoing assistance.
• Assist with participant’s registration and annual update of member files.
• Track and report data on program participation, client outcomes, and service delivery.
• Collaborate with staff, volunteers, and community partners to enhance program offerings.
• Facilitate daily activities and provide hands-on support during events.
• Monitor participant engagement and gather feedback to continuously improve programming.
• Ensure all activities are conducted in a safe, respectful, and inclusive manner.
• Maintain accurate records of attendance, program evaluations, and supply inventories.
• Assist with outreach efforts to increase participation and community awareness.
• Support the center’s mission and contribute to a positive, team-oriented work environment.
• Serve as a liaison between the program and other internal departments or external agencies.
• Assist with the preparation of bulletin boards to reflect monthly calendar of activities, and current holidays and activities.
• Maintain an accurate activities log.
• Conduct Customer Surveys of Programming and food service and use feedback for program improvements.