Program Specialist

BronxWorks

Program Specialist at BronxWorks developing diverse community programs for older adults. Coordinating logistics, tracking participation, and enhancing program offerings for community engagement.

Posted 7/15/2026full-timeBronx • New York • 🇺🇸 United StatesJuniorMid-Level💰 $31,000 - $37,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program development and implementation, with a focus on community engagement and participant support. Proficient in tracking program data and enhancing offerings through collaboration and feedback.

Highest-signal resume keywords

Program DevelopmentParticipant EngagementData Tracking and ReportingCommunity OutreachCPR/First Aid Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program CoordinationData ReportingEligibility DocumentationRecord MaintenanceCustomer Surveys

Soft Skills

Organizational SkillsInterpersonal SkillsWritten CommunicationVerbal Communication

Certifications & Qualifications

CPR CertificationFirst Aid Certification

Industry Keywords

Older AdultsCommunity ResourcesElder RightsEntitlement ProgramsRecreational Setting

About the role

Key responsibilities & impact

Develop and implement a diverse calendar of programs including educational workshops, fitness classes, arts and crafts, cultural events, and social activities.
Coordinate day-to-day program operations and logistics (e.g., workshops, activities, outreach).
Onboard new participants, ensure eligibility documentation is complete, and provide ongoing assistance.
Assist with participant’s registration and annual update of member files.
Track and report data on program participation, client outcomes, and service delivery.
Collaborate with staff, volunteers, and community partners to enhance program offerings.
Facilitate daily activities and provide hands-on support during events.
Monitor participant engagement and gather feedback to continuously improve programming.
Ensure all activities are conducted in a safe, respectful, and inclusive manner.
Maintain accurate records of attendance, program evaluations, and supply inventories.
Assist with outreach efforts to increase participation and community awareness.
Support the center’s mission and contribute to a positive, team-oriented work environment.
Serve as a liaison between the program and other internal departments or external agencies.
Assist with the preparation of bulletin boards to reflect monthly calendar of activities, and current holidays and activities.
Maintain an accurate activities log.
Conduct Customer Surveys of Programming and food service and use feedback for program improvements.

Requirements

What you’ll need

Associate’s degree in a related field of study or some college work completed.
Minimum 2 years’ experience working with older adults in a community- or recreational setting.
Strong organizational, interpersonal, and written/verbal communication skills.
CPR/First Aid certification (or willingness to obtain).
Knowledge of gaining issues, elder rights, entitlement program, and local community resources.
Proficiency in English required; proficiency in a second language preferred.

Benefits

Comp & perks

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law.
This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.
We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law.
If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.