Customer Service Representative II
Bron Tapes
full-time
Posted on:
Location Type: Office
Location: Middlesex • New Jersey • United States
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Salary
💰 $22 - $32 per hour
About the role
- Assist customers with placing orders and handle inbound phone calls
- Support company sales goals through collaborative problem-solving
- Manage order entry and inventory efficiently
- Maintain effective communication with co-workers and customers
- Support local and company-wide sales goals
Requirements
- Minimum 3 years’ experience in customer service
- Thrive in fast paced office with ability to multi-task
- Strong basic math skills for conversion of different units of measure, both metric and imperial
- Proficient with Microsoft 365; intermediate skills in Excel
- Experience with NetSuite required
- Experience with HubSpot desired
- Ability to independently prioritize and manage workload effectively
- High School Diploma or GED/Equivalent is required
Benefits
- 401k with match (after 60 days of employment)
- Medical – United Healthcare
- Dental – United Healthcare
- Vision – United Healthcare
- Flexible Spending Accounts
- Short- and Long-Term Disability Insurance
- Life Insurance
- Employee Assistance Program (EAP)
- MetLifePlans (Accident, Legal, Critical Illness & Hospital Indemnity)
- ID Theft Protection
- Paid Vacation and Sick Time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceorder entryinventory managementbasic math skillsMicrosoft 365ExcelNetSuiteHubSpot
Soft Skills
collaborative problem-solvingeffective communicationmulti-taskingindependent prioritizationworkload management
Certifications
High School DiplomaGED