Bron Tapes

Customer Support

• Assist customers with placing orders
• Handle inbound phone calls
• Support company sales goals
• Order entry and management
• Inventory management; communicate inventory issues to appropriate personnel
• Providing order status, product information, account status, pricing, or service to customers
• Maintaining close and effective communication with co-workers in sales, office, and warehouse
• Creation and maintenance of records relating to customer and vendor transactions; processing customer payments and documents
• Support local and company-wide sales goals
• Basic understanding of the estimating process to build quotes based on provided information
• Other duties as assigned

Customer Service Representative I

• Assist customers with placing orders
• Handle inbound phone calls
• Support company sales goals
• Maintain close and effective communication with co-workers in sales, office, and warehouse
• Creation and maintenance of records relating to customer and vendor transactions
• Processing customer payments and documents
• Support local and company-wide sales goals
• Basic understanding of the estimating process to build quotes based on provided information