Broadridge

Analyst

• Review incident and problem report to ensure clarity, accuracy, and completeness.
• Summarize key findings, validate root causes, and document corrective and preventive actions.
• Ensure Problem Management processes and reporting timelines are consistently followed.
• Track the progress and closure of post‑incident reviews.
• Identify recurring patterns or trends in incident data for further improvement.
• Coordinate with cross‑functional teams globally to gather insights and align next steps.
• Maintain structured documentation of RCAs, lessons learned, and preventive actions.
• Prepare concise summaries and communication updates for management.
• Support continuous improvement in RCA quality and problem management practices.
• Contribute to the creation and maintenance of recovery playbooks and reference materials.

Incident Review, RCA Analyst

Operations

Incident Operations Analyst

Client Services Representative

• Fully understanding the capabilities and options for both the Virtual Shareholder Meeting and Shareholder Meeting Registration products
• Plan and organize events with attention to deadlines, milestones, time constraints and any additional financial impact
• Coordinate support and responsibilities both internally and with external vendors
• Communicate regularly via phone, email and scheduled meetings to provide updates and set expectations as the AGM approaches
• Understand client needs and expectations to deliver World Class Service Broadridge is known for
• Troubleshoot issues real time and offer solution when necessary
• Guide clients in a consultative manner and provide best practices for successful execution
• Offer solutions to resolve problems in a timely manner
• Monitor and verify live events
• Manage client timeline to ensure all deliverables and communications are provided in a timely manner
• Complete internal tasks and operations to prepare the Virtual Shareholder Meeting and Shareholder Meeting platform
• Testing and verifying of future development enhancements
• Work directly with internal Product Management team, Sales organization and Client Experience staff
• Communicate daily with client contacts including “C” suite
• Occasional onsite support of events

Client Service Representative

• Manage all aspects of BIA client implementations, conversions, and onboarding projects, ensuring timelines, budgets, and deliverables meet or exceed expectations.
• Design and execute migration plans to transition client data, accounting processes, and workflows onto Broadridge’s platforms.
• Translate client investment accounting and reporting requirements into system specifications and mapped data structures.
• Oversee and validate data mapping, testing, and reconciliation between legacy systems and new BIA implementations.
• Ensure all programs and deliverables are fully tested, documented, and approved by clients prior to production release.
• Address implementation issues proactively and lead resolution efforts to maintain data integrity and client satisfaction.
• Build and maintain strong, trusted relationships with clients, providing guidance and subject matter expertise throughout implementation.
• Interface with state treasuries, institutional investors, and related stakeholders to understand accounting and reporting needs.
• Serve as a primary point of contact during all phases of migration; ensure alignment between client objectives and Broadridge deliverables.
• Identify opportunities to expand client partnerships or introduce additional Broadridge services, collaborating with account management teams as appropriate.
• Partner with internal teams—including development, operations, accounting services, and data management—throughout the implementation lifecycle.
• Develop and document data transfer processes, access controls, testing protocols, and client training materials.
• Provide insight and feedback to enhance BIA product functionality and implementation standards.

Senior Implementation Analyst

Director

• Manage the administration and related data analysis of merit and short- and long-term incentive programs
• Prepare and deploy communications for compensation programs
• Conduct competitive benchmarking analysis, and gathering internal/external pay data for off-cycle market adjustments, promotions and new hire offers
• Analyze salary data and developing / maintaining pay structures
• Prepare analyses and reports to support the HR Business Partners and senior leaders

Director, Compensation

SDET

• Lead definition and design of test strategies/cases with a focus on manual and automated testing
• Develop and maintain automated scripts and perform failure analysis to determine root cause of issues
• Work alongside software and product teams to develop testing criteria for automated and manual regression testing where necessary
• Assist with triage, diagnosis, and resolution of issues discovered across the platform
• Drive the conversion of manual tests to automated whenever possible, and support manual testing efforts while the transition is in process
• Uphold the Broadridge quality organizational standards and procedures, including our coding best practices
• Contribute to performance, load, and security testing initiatives to ensure platform scalability and robustness
• Participate in code reviews and provide feedback on testability and quality aspects of the codebase
• Mentor junior QA/SDET team members and promote best practices in test automation and quality engineering
• Collaborate with DevOps to ensure test environments are stable, scalable, and aligned with CI/CD pipelines

Senior SDET

Scrum Master

• Facilitate all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring their effectiveness and adherence to Agile principles.
• Collaborate with product owners, stakeholders, and other Scrum Masters to prioritize and manage the product backlog, ensuring alignment with business objectives.
• Utilize Jira to track team progress, manage sprint backlog, and report on key metrics to stakeholders.
• Proactively identify and resolve impediments, removing blockers that hinder the team's progress and productivity.
• Champion Agile best practices, including continuous integration, automated testing, shift-left mindset, and incremental delivery, to optimize the development process and enhance product quality.
• Lead release management activities, coordinating with development, QA, and operations teams to ensure smooth and timely deployment of releases.
• Implement modern SDLC processes, including change and incident management, to maintain the stability and reliability of production systems.

Backend Engineer

• Build and optimize .NET Core microservices using event-driven and domain-driven architecture patterns
• Develop Kafka consumers/producers (MSK/Confluent) with best practices for performance and scalability
• Optimize queries and data workflows across PostgreSQL based DBs DW (Greenplum, Snowflake)
• Design and implement batch and file-processing pipelines
• Deploy containerized workloads on AWS (ECS, EKS, Kubernetes)
• Influence the creation of CI/CD pipelines, observability, and security best practices
• Partner with architect’s tech leads and product teams to deliver mission-critical features

Senior .NET Core Engineer, Kafka, Microservices, AWS

Security Engineer

• Overseeing the physical security of the site in regards to protection of assets and personnel
• Supervising and controlling personnel access into the facility
• Monitoring and reporting the following: event alarms triggered on the access control system and or Closed-Circuit Television (CCTV) system, ID/access badge issues, physical security of the site, and the historical log book
• Responding to, evaluating, and resolving any event alarms received at the console monitoring station
• Conducting roving patrol inspections of the Broadridge facilities, both external and internal, and notifying the proper Broadridge authority of any issues found, including procedural breaches in security policies
• Keeping the Security Management Team informed of all security matters and issues as they pertain to the site and performing additional duties as directed

Physical Security Console Operator – Overnights

Financial Planning and Analysis

• Join the FP&A team supporting the Capital Markets business within the GTO Segment
• Work closely with the finance team and key business leaders in managing, forecasting and delivering financial results
• Provide advanced level of financial guidance and validates key assumptions, model outcomes, conclusions, risks, opportunities and recommendations
• Perform analysis of financial and operational performance including but not limited to product revenues, trade volume, services, sales, and variance/trend analysis
• Create management reports for monthly, quarterly and yearly financial results and prepare commentaries for senior management
• Develop annual operating plans, monthly forecasts and long-term strategic plans
• Advise department leadership on revenue and expense management through identifying key performance drivers, problem areas, and providing financial support / measurement of key initiatives
• Deliver thoughtful and defendable recommendations to achieve desired results/financial targets in a timely manner
• Proactively identify and drive improvement opportunities for the Finance organization

Senior Financial Analyst

Full-stack Engineer

• Deliver high quality software, on-time, following Broadridge SDLC and Agile processes
• Require hands on coding in full-stack, Java, Python, React
• Design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies
• Build and maintain CI/CD pipelines in different environments
• Ensure technical & security best practices along with Broadridge standards are adhered to on a continuous basis
• Translate business requirements into technical designs and troubleshoot production issues as needed
• Play the role of Technical Lead as well as an Application Architect for development projects
• Lead technical design sessions and work closely with multiple teams to review work (architecture, code, etc.) for multiple projects
• Provide technical leadership to developers in various duties including data design, coding, testing, technical design, development, and troubleshooting
• Carry out code reviews and contribute to technical solutions for software development projects.

Professional Software Engineer – Flexible Options

• Manage client projects from inception through completion, focusing on direct mail, print, and marketing deliverables.
• Coordinate all aspects of job setup, scheduling, production, and delivery across internal departments and external vendors.
• Partner closely with sales, production, and technical teams to ensure accurate execution of client specifications.
• Monitor project timelines, budgets, and quality standards, taking proactive action to address issues and meet client expectations.
• Serve as the primary contact for clients, ensuring clear communication, project transparency, and high satisfaction levels.
• Liaise between clients, sales, creative, production, and technology teams to support seamless project flow.
• Facilitate discussions around design requirements, print specifications, and data preparation for mail services.
• Maintain strong working relationships with internal stakeholders and external partners to support delivery excellence.
• Build trusted relationships with clients by understanding their marketing goals and ensuring successful campaign execution.
• Provide consultative guidance on best practices in marketing mail, direct mail production, and print solutions.
• Troubleshoot project challenges and escalate as necessary to ensure resolutions that maintain client satisfaction.

Client Service Consultant

Engineer

• Design, deploy, and administer UNIX / Linux based infrastructure
• Input into UNIX and Linux strategy and infrastructure roadmap
• Prepare project plans, provide estimates for project tasks, and assist with prioritization in relation to capacity planning and performance analytics
• Collaborate with vendors, manage service providers, and colleagues
• Oversee operations, establish process and standard operating procedures
• Build OS images, patch bundles, scripts and automation
• Build CI/CD Pipelines
• Write code in Python/Ruby/Go and desired state for Chef/Ansible

Senior Unix Engineer

Project Manager

• Responsible for creating, tracking and communicating of shareholder engagement strategy to clients
• Partner with service, production and call center to ensure client’s engagement strategy is followed throughout the campaign
• For NLI, responsible for the oversight of client communication schedule to ensure all deliverables are met
• Attend client meetings and industry conferences to develop relationships, subject matter expertise and foster trust
• Listen for opportunities to offer additional products/services to existing clients
• Participate in the sales process where required, travel required
• Serve as a sponsor and proxy for the ultimate customer. Deep focus on understanding customer requirements and customer experience

Vice President

• Oversee the end-to-end onboarding of new clients across multiple segments, products, and regions
• Manage a portfolio of concurrent onboarding programs
• Ensure onboarding programs have clear scope, timelines, deliverables, and success criteria
• Build and manage a portfolio view of all active and upcoming onboarding programs
• Act as senior escalation point for key client onboarding initiatives
• Establish and lead cross-functional governance forums
• Design and refine onboarding frameworks and templates
• Own onboarding budgets and financial performance