Broadridge

Operations Associate – Cash Management

Broadridge

contract

Posted on:

Location Type: Hybrid

Location: Phoenix • Arizona • Colorado • United States

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Salary

💰 $24 - $26 per hour

About the role

  • Same day cash processing of contribution and distribution requests from 401(K) participants via checks, ACH, and Federal wire transactions
  • Accurately and timely process all daily inquiries research and items
  • Handle escalated items and projects given by management
  • Enter and release wires in the wire system, carrying out Quality Control, consistently double checking any transactions that are processed by the team
  • Closing process which includes balancing transactions at the end of each day

Requirements

  • High School education or equivalent required
  • A minimum of 1-2 years’ experience with cash and funds processing
  • Knowledge of basic business processes and computer applications (Microsoft Excel and Word)
  • Strong written and verbal communication and customer service skills, with analytical and problem-solving abilities
  • Basic knowledge of trust business and its particular accounting and tax reporting requirements is preferred but not required
  • Ability to work in the office 2 days per week
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cash processingfunds processingACH transactionswire transactionsQuality Controltransaction balancinginquiry research
Soft Skills
written communicationverbal communicationcustomer serviceanalytical skillsproblem-solving skills