
Infrastructure Operations Engineer – DELL Storage Focus
Broadridge
full-time
Posted on:
Location Type: Hybrid
Location: Manila • Philippines
Visit company websiteExplore more
About the role
- Administer and maintain enterprise storage infrastructure across Dell EMC PowerMax, PowerStore, PowerScale (Isilon), and ECS platforms.
- Manage SAN/NAS environments, including provisioning, zoning, LUN allocation, data migration, and lifecycle refresh activities.
- Configure and support Cisco and Brocade Fibre Channel switches, ensuring resilient connectivity, performance, and zoning consistency.
- Monitor storage performance, capacity utilization, and system health; trends and produce operational metrics.
- Execute configuration changes, patching, and regular maintenance to maintain a secure and stable storage environment.
- Partner with vendors and internal teams for escalations, technical troubleshooting, and performance optimization.
- Support incident management and change control processes, maintaining proper documentation and adherence to SLAs.
- Contribute to disaster‑recovery testing and backup/recovery initiatives across global data centers.
- Identify opportunities to automate workflows and improve operational efficiency.
Requirements
- Bachelor’s degree in computer science, Information Technology, or related field, or equivalent hands-on experience.
- 3+ years of experience administering and supporting large enterprise storage environments.
- Strong hands-on expertise with Dell EMC PowerMax, PowerStore, PowerScale (Isilon), and ECS platforms and SAN/NAS technologies and enterprise-grade storage infrastructure.
- Proven ability to troubleshoot and resolve operational issues promptly while meeting service-level commitments.
- Willingness to work extended or irregular hours, including weekend rotational on-call support.
- Exposure to cloud‑integrated storage, software‑defined storage, or container storage solutions.
- Experience with scripting or automation using PowerShell Python, or Ansible
Benefits
- Professional development opportunities
- Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Dell EMC PowerMaxDell EMC PowerStoreDell EMC PowerScaleDell EMC ECSSAN technologiesNAS technologiesFibre Channel switchesPowerShellPythonAnsible
Soft Skills
troubleshootingproblem-solvingcommunicationcollaborationdocumentationoperational efficiencyincident managementchange control