Project Manager
Broadridge
full-time
Posted on:
Location Type: Hybrid
Location: Edgewood • New York • United States
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Salary
💰 $55,000 - $65,000 per year
About the role
- Responsible for creating, tracking and communicating of shareholder engagement strategy to clients
- Partner with service, production and call center to ensure client’s engagement strategy is followed throughout the campaign
- For NLI, responsible for the oversight of client communication schedule to ensure all deliverables are met
- Attend client meetings and industry conferences to develop relationships, subject matter expertise and foster trust
- Listen for opportunities to offer additional products/services to existing clients
- Participate in the sales process where required, travel required
- Serve as a sponsor and proxy for the ultimate customer. Deep focus on understanding customer requirements and customer experience
Requirements
- 3+ years of client service/strategy experience
- Deep knowledge of traditional solicitation process and shareholder engagement products a plus
- Experience with Broadridge’s Shareholder Data Services product a plus
- Strong data analysis, comfortable with understanding and translating data analytics
- Understanding of corporate issuers and requirements of corporate secretaries
- Excellent internal and external communication skills required
- Ability to operate in an evolving environment as process and technology around these products changes with the product growth
Benefits
- Bonus Eligible
- Comprehensive benefit offerings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisshareholder engagement strategyclient communicationtraditional solicitation processshareholder engagement products
Soft skills
communication skillsrelationship developmenttrust buildingcustomer experience understandingadaptability