Provide outsourced operational/transactional business process support for clients, ensuring quality service and operational performance within the parameters of both the client needs and contract
Lead and supervise DTC Security Settlement functions and related processes such as Vault processing, pair-offs, spo charges, RAD management, fail reporting, regulatory obligations such as FINRA extensions, break resolution, DK reporting, New issue processing, EOD Balancing, ETF settlements, Obligation warehouse, Buy-ins, Free deliveries and receives for a U.S. team with responsibilities governing our global off-shore resources
Oversee supervisors, team leads, and associates in the DTC / Vault Settlements area
Coach and mentor staff with responsibilities include providing constructive feedback, conducting annual performance reviews, managing salary and bonus budget for the group
Identify automation opportunities and make recommendations to implement technical solutions in an efficient manner
Accountable for daily operational functions
Address daily operational escalations from clients as a result of system or human error and resolve them in a timely manner
Also communicate the issue, solution, and plan of action for future avoidance in a timely manner to both the internal and external parties
Mitigate Financial risk and market exposure for clients by proactively addressing unsettled trades with high Mark to Market (MTM) exposure and by monitoring ledger-to-bank reconciliation reports
Participate in recruitment process by conducting technical interviews, devise training plan for new associates, supervise and track their progress via various metrics
Implement and maintain quality controls by ensuring Written Supervisory Procedures (WSP) is adhered by the group
Develop and maintain Standard Operating Procedures (SOP) for training purposes, for reference during critical issues and for seamless operations

Requirements

5+ years of experience with a bachelor's degree/equivalent experience
Experience in a supervisory role within DTC Settlements
Vault experience is preferred
Series 99 preferred
A driven individual who is looking for self and process improvement
A willing learner who is open to new ideas and concepts
Ability to meet and deliver positive work on strict deadlines
Ability to strengthen bonds and communicate effectively and clearly with both colleagues and clients
Self-motivated individual who wants to push themselves towards excellence

Benefits

Bonuses
Comprehensive benefit offerings

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

DTC SettlementsVault processingEOD BalancingETF settlementsObligation warehouseBreak resolutionRegulatory obligationsAutomation solutionsLedger-to-bank reconciliationPerformance metrics

Soft skills

LeadershipCoachingMentoringCommunicationProblem-solvingSelf-motivationProcess improvementTime managementTeam collaborationConstructive feedback

Certifications

Series 99