Broadridge

NOC Engineer

Broadridge

full-time

Posted on:

Location Type: Hybrid

Location: Manila • Philippines

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Tech Stack

AWSAzureCloudDNSFirewallsPythonServiceNowTCP/IP

About the role

  • Monitor and maintain enterprise network infrastructure (LAN/WAN, firewalls, VPNs, cloud connections) to ensure 24/7 uptime
  • Diagnose and resolve performance issues, outages, and security alerts in real time
  • Perform Level 1 and Level 2 troubleshooting; escalate complex issues to senior engineers or vendors when necessary
  • Execute maintenance tasks — firmware upgrades, configuration changes, and patch management — with minimal business disruption
  • Collaborate with security and compliance teams to align with regulatory frameworks (SOX, PCI-DSS, SEC)
  • Accurately document incidents, configurations, and change activities in systems such as ServiceNow or Jira
  • Support disaster recovery testing and internal/external audits
  • Participate in rotating on-call schedules, including nights, weekends, and holidays, ensuring constant operational support

Requirements

  • Associate degree in Information Technology, Computer Networking, or equivalent experience
  • 2+ years of experience in a network operations or IT support role, preferably within financial services or a regulated environment
  • Solid understanding of TCP/IP networking, DNS, DHCP, VLANs, BGP/OSPF routing protocols
  • Hands-on experience with Cisco, Juniper, Palo Alto, or Fortinet networking equipment
  • Familiarity with NOC tools (e.g., SolarWinds, PRTG, Nagios) and ticketing systems
  • Awareness of security practices and regulatory compliance in financial services
  • Certifications such as CompTIA Network+, Cisco CCNA, or equivalent, plus exposure to AWS/Azure networking and scripting (Python, PowerShell)
Benefits
  • Professional development opportunities
  • Educational opportunities including formal classes, training programs and events
  • Access to 8,500+ online courses through LinkedIn Learning program
  • Opportunity to work in a hybrid model

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
TCP/IP networkingDNSDHCPVLANsBGPOSPFnetwork troubleshootingfirmware upgradesconfiguration changespatch management
Soft skills
collaborationdocumentationproblem-solvingcommunicationtime management
Certifications
CompTIA Network+Cisco CCNA