Bristol Myers Squibb

Senior Manager, Global Process Owner – Order to Cash

Bristol Myers Squibb

full-time

Posted on:

Location Type: Office

Location: Tampa • Florida • 🇺🇸 United States

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Salary

💰 $115,260 - $139,668 per year

Job Level

Senior

Tech Stack

ERP

About the role

  • Responsible and accountable for successful design, development, execution, and performance of regional order-to-cash (O2C) end-to-end business process.
  • Drive process efficiency through IT solutions and global standardization.
  • Plan and execute multiple projects to support order-to-cash operating objectives worldwide.
  • Serve as a global business partner focused on providing optimal service with sustained focus on operational excellence, standardization, innovation, and compliance.
  • Act as project manager with senior leaders in Finance, Market Access, Supply Chain, and IT leaders to ensure timely execution so shipments to customers and patients are not impacted.
  • Contribute directly to earnings through ensuring optimal use of the company’s ERP (SAP) and other approved systems and implementing systems and process enhancements.
  • Responsible for achieving cost and value strategies, based on benchmark and global objectives, through the management of high impact projects.
  • Create excellent internal and external customer experience.
  • Nurture a culture of collaboration and high performance and share best practices and efficiency ideas across regions and functional areas inside and outside Finance.
  • Understand, define, and communicate regional and/or local regulatory requirements relative to O2C, and the impacts these local accommodations may entail on the global design.
  • Oversee the overall integrity and integration of the Global Order-to-Cash process and regional organization design and its continuous improvement.
  • Develop regional process strategy.

Requirements

  • B.S. Degree in Finance, Supply Chain, IT, or related discipline.
  • Knowledge of order-to-cash processes with 8+ years of pharmaceutical experience.
  • Fluent in English language.
  • Strong project management and leadership skills.
  • Advanced knowledge of SAP, BW.
  • Ability to operate through influence rather than through authority.
  • Strong analytical and problem-solving skills, capacity to understand complex issues and demonstrated ability to manage multiple competing priorities.
  • Strong critical thinking and proven ability to demonstrate attention to detail.
  • Demonstrates flexibility and adaptability in a dynamic and diverse environment.
  • Ability to assess and promptly resolve problems.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and ability to work in a matrix environment.
Benefits
  • Medical, pharmacy, dental and vision care.
  • Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
  • Financial well-being resources and a 401(K).
  • Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
  • Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
  • Parental, caregiver, bereavement, and military leave.
  • Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
  • Other perks like tuition reimbursement and a recognition program.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
order-to-cash processesproject managementanalytical skillsproblem-solving skillscritical thinkingattention to detailprocess strategy developmentcost and value strategiesglobal standardizationprocess enhancements
Soft skills
leadership skillscommunication skillsinterpersonal skillsflexibilityadaptabilityinfluencecollaborationcustomer experience focusability to manage prioritiesability to resolve problems