Brilliant

Implementation Engineer

Brilliant

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

JavaScriptRubySQL

About the role

  • About Brilliant: female-founded, bootstrapped and profitable company on a mission to provide the best corporate gifting experience.\n
  • What You’ll Do: Software integration, automation, technical documentation, cross-functional collaboration, QA & support.\n
  • Build integrations via APIs, webhooks, and scripts with Salesforce, HubSpot, Workday, Marketo, Shopify, and more.\n
  • Maintain and monitor automated workflows using Tray.io, Zapier, or equivalent tools; ensure data accuracy and performance.\n
  • Produce clear documentation and living technical guides for clients and internal teams.\n
  • Collaborate with Sales, Customer Success, and Product to scope solutions and support deployments.\n
  • Validate solution quality through testing and monitoring integration health.

Requirements

  • 3+ years in software engineering, solutions architecture, or technical operations\n
  • Proficient in JavaScript or Ruby (API integrations, scripting)\n
  • Experienced with Tray.io, Zapier, or equivalent automation platforms\n
  • Strong SQL skills for querying and data validation\n
  • Excellent communication: able to distill tech concepts for both engineers and business users\n
  • Demonstrated ability to produce high-quality technical documentation\n
  • Passionate about systems-thinking, operational efficiency, and delivering measurable client value