Technical Writer
Zylo
Technical Writer
Briljent
contract
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $78,000 per year
Job Level
Mid-LevelSenior
Tech Stack
JavaScriptSDLC
About the role
- Create easy-to-understand user content and product documentation to meet project requirements, increase product clarity, support user performance, and maximize usability.
- Work collaboratively with developers, business systems analysts, and technical SMEs to conduct knowledge gathering interviews and to ensure content accuracy.
- Produce clear and approachable documentation that adheres to implemented style guides and current industry best practices.
- Develop and maintain a variety of complex technical user documentation that meets contractual requirements.
- Use standardized templates for functional requirements documents, technical architecture documentation, process flows, and design specifications.
- Effectively communicates project status, needs, roadblocks, or successes in a transparent manner.
Requirements
- Work with cross-functional teams to understand, create, and maintain required documentation.
- Be able to assist the PMO Lead/Manager to schedule and conduct documentation audits.
- Have solid editing & formatting expertise with a high degree of attention to detail.
- Have technical writing skills with experience within a project/product implementation environment, healthcare experience, SDLC/Product development experience.
- Demonstrate a mature understanding of technical writing and collaboration best practices as well as production management techniques and standards.
- Have experience adding visual elements (such as images, flowcharts, tables, diagrams, etc.) to documentation using screen-capture and flowchart tools.
- Demonstrate proficient in Microsoft Office Suite
- Have excellent communication skills.
- Should be able to adapt documentation for a specified audience.
- Bachelor's preferred (English, Communications or related)
