Briljent

Client Services Representative

• The Director of Client Services plays a vital role in the organization by capturing new sales, establishing new client and partner relationships, identifying new opportunities outside of existing relationships and generating interest in Briljent’s services in the state, federal or corporate sector in support of the execution of developed marketing plans.
• Both independently and in collaboration with the Business Development team members, prepares and executes action plans to procure business for Briljent.
• Responsible for acquiring new business and driving the market towards Briljent offerings.
• Responsible for identifying and cultivating new relationships that result in additional business for Briljent.
• Continually drives new opportunities by establishing and strengthening relationships with industry influencers and strategic partners.
• Travels to prospective client and partner offices or meeting sites on a regular basis to develop in-person relationships and potential partnerships.
• Attends networking events and conferences to seek out new client or partner relationships and win new business.
• Provides significant input on business development strategy to the Business Development Team.
• Establishes individual goals and performance metrics in close collaboration with the VP of Business Development.
• Develops, in conjunction with others or independently, sales strategies that best meet Briljent’s needs.
• Develops and maintains knowledge of Briljent's capabilities and offerings.
• Consults with potential clients and partners to develop strategies and solutions.
• Manages preparation of proposals, presentations and negotiates contracts.
• Maintains accurate account of activities using the Salesforce CRM.
• Prepares required sales status reports that include activity, follow-up, closings, and adherence to key performance indicators and revenue targets.