Lead the initiation, planning, execution, and closing of Professional Services projects
Define project scope, goals and deliverables
Identify project tasks, required resources, and expenses
Manage resource allocations of assigned resources
Manage project resources to ensure successful completion of the project and provide timely performance feedback
Develop scope, cost and schedule baselines
Ensure quality of all project deliverables to Briljent standards and client requirements
Constantly monitor and report on project progress to all stakeholders
Identify, obtain approval for, document and implement changes to scope, cost, and schedule baselines
Review and approve client and subcontractor invoices
Monitor project budget and hours to achieve target gross margin goals
Accurately forecast resource utilization and revenue recognition for assigned projects
Manage communication between project team and all client stakeholders to ensure successful project outcomes, customer satisfaction, and a positive employee experience
Identify, monitor, and mitigate project risks
Ensure that all project assets are appropriately named and stored according to company guidelines
Ensure security and protection of all sensitive project data, including but not limited to client proprietary information, private health information (PHI) and non-public personal information (NPI)
Requirements
Superior writing and verbal communication skills
Outstanding organization, prioritization, time management skills and the ability to master complex systems and topics quickly
Exemplary consultative and customer service skills
Ability to manage multiple priorities in a fast-paced environment
Ability to work well with a wide range of people, personalities, and levels within an organization
Ability to manage conflict and negotiate win-win solutions
System implementation (SDLC) experience is required
OCM experience is preferred
Education and Experience: Bachelor’s degree in program/project management or equivalent work experience
PMP® Certification
At least 7 years of experience managing projects for external customers
Demonstrated experience successfully managing projects exceeding $500,000 in budget
Experience managing projects with federal government, state government and private clients