Program Manager II, GTM Operations
brightwheel
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $98,000 - $150,000 per year
About the role
- Drive strategic, cross-functional GTM programs spanning multiple product lines, enabling scalable multi-product selling motions and expansion into new verticals.
- Redesign and optimize frontline workflows within Salesforce and related systems to reduce tech debt, eliminate redundancy, and improve funnel conversion and operational efficiency.
- Partner closely with Sales, Marketing, Finance, and Systems Operations to align on go-to-market strategy, planning, and execution.
- Lead stakeholder alignment and change management across the GTM organization, ensuring initiatives are clearly communicated, operationalized effectively, and adopted by frontline teams.
- Deploy and scale AI-driven workflow solutions that improve frontline team productivity — embedding automation, intelligent insights, and tooling enhancements directly into day-to-day workflows to reduce friction and increase impact.
- Build executive-ready analyses and KPI-driven recommendations that inform prioritization, performance tracking, and identification of high-leverage growth opportunities.
- Partner with senior leadership to define priorities, track business performance, and identify scalable levers for growth.
Requirements
- 4–6+ years of professional experience, including 2–3+ years in Sales Operations, Revenue Operations, or a related GTM function.
- Experience in a high-growth or startup environment, ideally supporting multi-product or multi-segment sales motions in a vertical SaaS environment.
- Strong working knowledge of Salesforce, Sigma, and other GTM systems and analytics tools.
- Implemented automation or AI-enabled workflow improvements that enhanced frontline productivity.
- Led complex, cross-functional programs from strategy through execution, delivering measurable improvements in efficiency, productivity, or funnel conversion.
- Translated business needs into scalable system and process enhancements within Salesforce or similar platforms.
- Used data to diagnose root causes, define KPIs, and influence leadership decisions with structured, executive-ready recommendations.
- Successfully navigated ambiguity, competing priorities, and organizational change while maintaining forward momentum.
Benefits
- Comprehensive medical, dental, and vision coverage
- Generous paid parental leave
- Flexible PTO so you can recharge when you need it
- Local retirement or savings plans (e.g., 401(k) in the U.S.)
- Equity opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales OperationsRevenue OperationsGTM strategyautomationAI-driven workflow solutionsKPI developmentprocess enhancementsdata analysisfunnel conversionoperational efficiency
Soft Skills
stakeholder alignmentchange managementcommunicationstrategic planningcross-functional collaborationproblem-solvinginfluenceadaptabilityleadershipprioritization