brightwheel

Business Operations Manager

brightwheel

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $131,000 - $174,000 per year

About the role

  • Drive high-impact projects: You will lead and deliver cross-functional initiatives that support brightwheel’s strategic priorities. This could include everything from redesigning our pricing strategy or variable compensation models, to helping launch a new product, to partnering directly with front-line managers to improve our sales and onboarding funnels.
  • Turn insights into action: You will dive deep - into data, processes, and the customer experience - to identify the critical insights necessary to improve business performance, and translate these into action.
  • Partner with senior management teams: You will serve as a trusted thought partner to executives across the business. Your independent perspective will be valued.
  • Achieve extraordinary results: As a business, we set audacious goals. You will be responsible for bringing structure to ambiguous problems - scoping, planning, and executing work from start to finish - to drive measurable outcomes.

Requirements

  • 4-8 years of work experience at a top management consulting firm or operations role leading cross-functional projects that improved business performance
  • Exceptional critical thinking, analytical and problem-solving skills: you can bring structure to ambiguous challenges and turn data-driven insights into strategic recommendations
  • Strong stakeholder and project management skills to effectively influence and manage expectations with senior leaders and cross-functional teams
  • Demonstrated sound business judgment and strong listening skills; ability to understand the “why” and get to what matters quickly
  • Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes; experience with financial and strategic modeling
  • Experience using AI tools in day-to-day work
  • Desire to learn: this role requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques
Benefits
  • Comprehensive medical, dental, and vision coverage
  • Generous paid parental leave
  • Flexible PTO so you can recharge when you need it
  • Local retirement or savings plans (e.g., 401(k) in the U.S.)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisfinancial modelingstrategic modelingproject managementcross-functional project leadershipbusiness performance improvementcritical thinkinganalytical skillsproblem-solvinginsight translation
Soft Skills
stakeholder managementinfluencing skillslistening skillsintellectual curiositycommunication skillsdecision makingorganizational skillsadaptabilitystrategic thinkingcollaboration