Center Director
BrightView
full-time
Posted on:
Location Type: Office
Location: Roanoke • Virginia • United States
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Job Level
About the role
- Leads and manages all aspects of patient flow and clinic operations
- Executes on BrightView’s operations playbook for the clinic
- Plans, leads, and delivers regular team meetings
- Responsible for ensuring a consistent and high-quality patient experience within the clinic setting
- Identifies and facilitates resolution of issues and conflicts within the center
- Ensures clinic staff compliance with established policies, procedures, workflows, and training
- Effectively manages all site-level personnel across multiple professional disciplines
- Cultivates staff development and sets clear expectations for performance
- Establishes staff performance improvement plans and redirection/retraining efforts
- Develops community partnerships in collaboration with BrightView’s Outreach teams
- Ensures proper collaboration with the Quality department partner
- Fulfills Program Administrator Role as outlined by State Administrative Code as needed
- Follows and enforces all federal, state, and local healthcare requirements
- Responsible for new staff onboarding and training
Requirements
- 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting
- 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities
- Bachelor’s degree required
Benefits
- PTO (Paid Time Off)
- Immediately vested and eligible in 401k program with employer match
- Company sponsored ongoing training and certification opportunities
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
- Tuition Reimbursement after 1 year in related field
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipteam managementconflict resolutionstaff developmentperformance improvementcommunicationcollaborationonboardingtraining
Certifications
Bachelor's degree