About the role
- Supporting legacy voice (TDM) and the new VoIP (Voice over IP) platform encompassing fiber voice, SIP-trunking, and circuit emulation technology
- Monitoring and developing high-level plans for the VoIP platform
- Assisting Engineering in creating detailed engineering designs with material and costing estimates
- Providing instructional plans and guidance to support VoIP on the Converged Services Platform (CSP)
- Interacting with internal customers, vendors, suppliers, and maintaining open conversation with all company departments
Requirements
- Associate degree or equivalent education and relevant experience
- 5 to 8 years plus related experience in telecommunications, engineering, or network planning or equivalent
- Knowledgeable and skilled in planning /engineering specifically with VoIP and TDM switching technologies
- Experience with VoIP routing and switching products, SIP Peering, Wholesale Interconnect, SS7 Trunks, and End Office Switch Replacement
- Understanding of switch technologies and protocols, along with layer 2 and layer 3 routing through the network
- Familiarity with Ribbon Neptune equipment
- Ability to maintain positive interaction between all governing authorities
- Excellent oral and written communication skills
- Competitive compensation
- Comprehensive benefits
- Paid time off
- State-of-the-art corporate HQ in Charlotte, NC with hybrid remote/office work
- Opportunities for inclusion and diversity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
VoIPTDMSIP-trunkingcircuit emulation technologyVoIP routingVoIP switchingSIP PeeringSS7 TrunksEnd Office Switch Replacementlayer 2 and layer 3 routing
Soft skills
communication skillsinterpersonal skills
Certifications
Associate degree