Planning Engineer
Brightspeed
SwitchingVoIP
Endpoint Desktop Engineer
Serigor Inc
contract
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
AWSAzureCloudServiceNow
About the role
- Manage and optimize tools such as Microsoft Endpoint Manager (Intune), Entra ID, and additional related Microsoft solutions.
- Administer tailored Windows Autopilot solution(s) for clients with accompanying Intune policy dictation.
- Create and implement device compliance policies, configuration profiles, and PowerShell scripted solutions to ensure endpoint security and governance.
- Manage and optimize Windows update policies, application packaging, and deployment.
- Install, upgrade, support and troubleshoot various hardware and applications hosted on a Windows Operating System to meet/exceed Enterprise needs.
- Microsoft Windows 365 (Cloud PC) deployment, administration, and reporting.
- Amazon Workspace deployment, administration, and reporting.
- Monitor, analyze, and troubleshoot endpoint issues leveraging tools like Log Analytics and Endpoint Analytics.
- Collaborate with IT security, infrastructure, and service desk teams to improve the end-user experience and reduce support incidents.
- Maintain documentation, standard operating procedures, and knowledge base articles related to device provisioning and endpoint management.
Requirements
- 2+ years of hands-on experience with Microsoft Intune, Autopilot, and endpoint management concepts.
- 2+ years of experience with enterprise security practices for endpoint devices.
- Strong knowledge with Microsoft Entra IT (formerly Azure AD), Group Policy concepts, and MDM policies.
- Expert understanding of Windows client operating systems (Windows 10/11), Office 365, and modern management principles.
- Proficiency in PowerShell scripting and task automation for endpoint management.
- Strong troubleshooting and analytical skills with a user-first mindset.
- Strong comprehension of MS Security Patching process.
- Strong comprehension of MS Office 365 deployment/administration.
- Strong MS Office Suite application usage skillset.
- Nice to Have: Professional Certifications a plus: Microsoft Modern Desktop Administrator, MSCE, AWS Solutions Architect, Network+, A+, etc.
- Bachelor’s degree in information technology, Computer Science, or related field; or equivalent experience.
- Experience with Zero Trust architecture and modern endpoint security approaches.
- Experience and knowledge with ManageEngine (Endpoint Central).
- Experience and knowledge with Qualys VMDR, Cisco Endpoint Secure, and CrowdStrike.
- ITIL or other service management frameworks.
- Experience and knowledge with ServiceNow and Freshservice (Freshworks).
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Equipment allowances
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft IntuneWindows AutopilotPowerShell scriptingWindows 10Windows 11Office 365endpoint managemententerprise security practicesGroup PolicyMDM policies
Soft skills
troubleshootinganalytical skillsuser-first mindsetcollaborationdocumentationstandard operating procedures
Certifications
Microsoft Modern Desktop AdministratorMSCEAWS Solutions ArchitectNetwork+A+
