Brightmetrics™

Call Center Representative

• Prospect outbound across your territory through cold outreach, LinkedIn, and industry events, building pipeline alongside co-sell opportunities from platform partners
• Build and maintain relationships with platform sales reps and integration partners across Genesys, Mitel, Zoom, and RingCentral
• Coordinate with EMEA-based platform partner teams to support cross-border co-sell opportunities
• Identify and engage contact center operations teams struggling with reporting, visibility, and operational insight
• Run discovery calls and demos that connect analytics outcomes to the problems prospects actually have
• Manage multi-stakeholder sales cycles across operations, IT, and leadership
• Collaborate with marketing, product, and customer success to sharpen messaging and improve how we go to market

SaaS Account Executive – Contact Center, UC Analytics