SaaS Account Executive – Contact Center, UC Analytics

Brightmetrics™

Account Executive for Brightmetrics selling SaaS analytics across full platform portfolio. Engaging contact centers and building partner relationships while owning the full sales cycle.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in outbound prospecting and building relationships with platform partners in the SaaS and B2B sales environment. Proficient in managing multi-stakeholder sales cycles and utilizing structured sales methodologies to drive pipeline growth.

Highest-signal resume keywords

SaaS Sales ExperienceOutbound ProspectingMulti-Stakeholder Sales ManagementStructured Sales MethodologyPartner Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quota ManagementSales Cycle OwnershipDiscovery CallsSales DemosAnalytics Outcomes Connection

Soft Skills

Competitive DriveActive ListeningCoachabilityRelationship Building

Tools & Technologies

AI ToolsLinkedIn

Industry Keywords

B2B SalesContact Center OperationsUC/CCaaSCo-Sell OpportunitiesEMEA Market

About the role

Key responsibilities & impact

Prospect outbound across your territory through cold outreach, LinkedIn, and industry events, building pipeline alongside co-sell opportunities from platform partners
Build and maintain relationships with platform sales reps and integration partners across Genesys, Mitel, Zoom, and RingCentral
Coordinate with EMEA-based platform partner teams to support cross-border co-sell opportunities
Identify and engage contact center operations teams struggling with reporting, visibility, and operational insight
Run discovery calls and demos that connect analytics outcomes to the problems prospects actually have
Manage multi-stakeholder sales cycles across operations, IT, and leadership
Collaborate with marketing, product, and customer success to sharpen messaging and improve how we go to market

Requirements

What you’ll need

Experience carrying a quota in a SaaS or B2B sales role — you don't need a decade of closes, but you need to have owned a sales cycle and know what that actually takes
Energy and competitive drive to build pipeline from scratch through outbound prospecting, networking, and partner relationships
The ability to have real conversations with prospects — listening to what they need, not just running through a pitch deck
Coachability and a genuine desire to get better at your craft
Willingness to travel roughly 20% for partner events, vendor meetings, and customer visits
Some items that will make you stand out but aren't required:
Experience with a structured sales methodology (SPICED, MEDDIC, Challenger)
Selling an add-on or overlay product alongside a primary vendor
Working with channel partners, or selling into contact centers or the UC/CCaaS space.
Comfortable using AI tools (like Claude) to speed up prospecting, research, and administrative work.
Based in or near the Eastern time zone (Central time zone considered for the right candidate) to support territory coverage and occasional early calls with EMEA-based partners.

Benefits

Comp & perks

On-target earnings: $165K–$180K at quota ($100K base + uncapped commissions with accelerators above quota)
Annual Quota $650K - $800K
New Reps ramp over their first 2 quarters - activity-based goals plus a guaranteed draw early on, transitioning to full dollar quota
Remote-first — we care about results, not performative busyness
Unlimited PTO, and we mean it: you get a $1,000 vacation bonus when you take your first full week off each year
Health, dental, and vision coverage
Life insurance (basic, voluntary, and AD&D)
Short-term and long-term disability
5% 401(k) contribution with no match requirement — we contribute whether you do or not
Family leave (maternity and paternity)
Annual wellness bonus