Own end-to-end project management for high-priority care initiatives, from scoping and planning through execution, launch, and post-implementation evaluation
Act as the single point of coordination across care projects, maintaining a full view of active and upcoming initiatives, dependencies, and resourcing needs
Translate care priorities into clear project plans, timelines, and deliverables, ensuring alignment with operational and business objectives
Proactively identify risks, bottlenecks, and tradeoffs, escalating decisions as needed to keep work moving forward
Serve as the clinical stakeholder and advisor on cross-functional initiatives led by other teams (Product, Ops, Marketing), ensuring clinical considerations are integrated appropriately
Scope and integrate multidisciplinary collaboration models, particularly between coaching, therapy, psychiatry, and hybrid clinic service lines
Drive consistent integration of collaboration elements into daily care team workflows and meetings
Facilitate strong partnerships that enhance care quality, clinician support, and patient outcomes
Establish lightweight but effective project management frameworks that work in a fast-moving care environment
Create visibility into care project status, priorities, and outcomes for executive and care leadership
Serve as the DRI (Directly Responsible Individual) for clinical initiative execution, accountable for on-time delivery and outcomes
Lead planning, scoping, and execution of high-priority care initiatives including: daytime and summer utilization programs, multidisciplinary care integration, care quality enablement (e.g., AI tools), and clinician engagement efforts

Requirements

6+ years of experience in senior program/operations management within healthcare, digital health, care operations, or similarly complex, cross-functional environments
Nice to Have: PMP (Project Management Professional) certification or equivalent
Demonstrated ability to manage multiple concurrent initiatives with competing priorities
Strong comfort partnering with senior care and care operations leaders and influencing without direct authority
Experience translating ambiguous, evolving care needs into structured operational processes
Exceptional organizational, communication, and stakeholder management skills
Experience working in a fast-paced, high-growth, venture-backed environment strongly preferred
Experience partnering with C-suite or VP-level clinical leaders as an operational thought partner
Clinical background not required; ability to quickly learn and operate effectively in care settings is essential

Benefits

Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k
12 Company Holidays, Holiday Shutdown, Paid Time Off, Parental Leave
Health and Wellness Stipend, Home Office Reimbursement and Professional Development Reimbursement
Stock Options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementprogram managementoperational processesrisk managementstakeholder managementmultidisciplinary collaborationcare quality enablementAI toolsinitiative executionresource management

Soft Skills

organizational skillscommunication skillsinfluencing skillspartnership buildingproblem-solvingadaptabilityleadershipstrategic thinkingcollaborationtime management

Certifications

PMP (Project Management Professional)