
Sales Solution Architect
brightfin
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 - $125,000 per year
About the role
- Ensure the value proposition of brightfin’s solutions are communicated to prospects at the mid management level or above
- Partner with Direct Sales team to provide detailed business understanding, process & technical expertise – drive discovery, perform presentations and solution demonstrations
- Demonstrate authoritative knowledge of current business challenges and opportunities and explain how brightfin supports business growth and helps customers take advantage of new trends and technologies supported by brightfin solutions
- Demonstrate brightfin’s technology, listen to customer questions, and explain how our technology can solve customer challenges, and improve their productivity
- Engages the client in productive discussions to understand the needs and define the business case
- Gathers information required to develop a solution
- Analyzes customer requirements to identify gaps
- Ensures that the brightfin Product and solution will meet customer requirements; refines requirements with the customer as needed
- Identifies pain points and directs customers to focus on processes or needs for which the brightfin product can show immediate value
- Understands and translates needs into a targeted solution that can be delivered effectively (cost and time) by the brightfin services organization
- Can demonstrate the value that will be delivered through the brightfin solution using modeling tools, Proof of Concepts, and whiteboard presentations
- Identifies gaps in the implementation and presents solutions – training, need for SME, resource needs, etc.
- Lead packaging & appropriate pricing of solutions
- Ownership of RFPs, InfoSec Questionnaires and SOWs
- Assist in Transition from sales to the Implementation phase
- Communicate solutions based on business value and clearly articulate the business benefits to the prospect/customer
- Able to separate short-term from long-term strategy and goals
- Has a deep understanding of the business value provided by brightfin solutions in all areas of the business, current and emerging
- Maintains strong relationships with delivery teams and stays abreast of pipeline activity providing customer feedback to help shape solutions
- Ensure consistent communication and management of client needs
- Develop a strong rapport with prospects by building credibility through knowledge and value
- Identify customer needs and develop effective solutions that meet expectations
- Ensure clear communication of customer expectations throughout the brightfin organization – Executive team, Services, Product, and Support
- Address prospects concerns and need head-on; recruiting the appropriate resources needed to meet expectations
Requirements
- At least 5 years of business experience solving complex business challenges
- Broad industry and business experience, possibly gained through business consulting
- Strong communications skills; the ability to articulate the value of brightfin’s products/solutions in a clear manner to senior business leaders as well as operational staff
- Ability to listen, understand and communicate customers' needs verbally and in writing
- Ability to interact with others in a cooperative fashion to build strong rapport based on credibility
- Ability to analyze and understand data and the relationships within the data and how it is used by the business (specifically IT & telecommunication information)
- Proficient with Microsoft Office Suite or related software to build compelling content and presentations
- Ability to demonstrate an online platform and present other material such as ROI sheets and Process flowcharts in person and remote
- Ability to stay up-to-date and learn new platform functionality & messaging for demonstrations
- Aptitude for staying abreast of emerging technology and how innovative adoption of technology and business practices can deliver competitive advantage
- Knowledge of the Technology Expense Management industry including products/services and processes
- Knowledge of the Telecommunications industry including products/services and processes
- Knowledge of enterprise software usage and implementation
- Potential for moderate to high travel based on customer meetings and assignments 30% travel through the US
Benefits
- comprehensive health, dental and vision benefits package
- Paid time off
- work-life balance
- 401K with employer match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysissolution developmentdata analysispresentation skillsmodeling toolsROI analysisprocess flowchartingenterprise software implementationtechnical expertisebusiness consulting
Soft Skills
strong communication skillsactive listeningrelationship buildingcooperative interactioncredibilitycustomer needs understandingarticulation of business valueproblem-solvingadaptabilitystrategic thinking