Brighte

Data Engineer

• Develop and maintain Brighte’s data infrastructure
• Maintain and augment ELT (Extract, Load, Transform) pipeline, our data architecture and relational data models
• Implement testing suites and control mechanisms to ensure there is ‘a single source of truth’ for our business
• Collaborate with our IT Operations team to maintain Snowflake platform administration
• Take ownership of Snowflake database administration
• Identify, define and implement data process improvements to generate value with existing and potential data sources
• Champion a data-driven company culture
• Architect for real time pipelines and AI use cases
• Clearly communicate ideas and work to different stakeholders and identify opportunities for leveraging data to drive solutions

Product Manager

• Define and deliver product strategies, roadmaps, and features that improve conversion and customer experience across the lending funnel.
• Own the end‑to‑end loan application strategy and experience, balancing growth, risk, compliance, and customer trust.
• Use funnel analytics, experimentation, and A/B testing to identify friction points and continuously optimise onboarding, eligibility, application flow, and approval outcomes.
• Conduct market and competitive analysis across lending, BNPL, and fintech to identify gaps and opportunities.
• Drive automation‑first thinking across lending workflows to reduce manual work and improve scalability in a regulated environment.
• Improve and automate key processes including data capture, identity verification, document handling, decisioning workflows, credit policy execution, and payment/repayment flows.
• Identify and ship high‑impact AI opportunities across the lending funnel while ensuring safe, responsible, and compliant use of AI.

Customer Support

• In this role, you can flex your communication style to liaise and respond to many different types of people.
• You'll help to troubleshoot and solve customer problems effectively, while demonstrating empathy and understanding towards any customer concerns.
• Maintain clean and updated data in CRM systems and ensure the customer support experience across email, chat, or phone interactions, both inbound and outbound, is a positive one.
• You'll assist with varied enquires which include things such as document requests, account details adjustments and inbound vendor/merchant enquiries and general enquires.
• You'll help customers with any requests to process payments and assist with troubleshooting any app issues.

Data Engineer

Product Manager

Customer Support Officer