Responsible for all stages of the employee life cycle for seasonal teams of up to 30: attraction, recruitment, onboarding, development, retention and separation.
On-site manager responsible for all facets of a day camp that runs 9-10 weeks, with an average of 150 campers per day generating 6-7 figure revenue; also responsible for managing other holiday break programs (winter and spring) and pop-up child care events at school and day care facilities in their community.
Handles crisis, emergency, behavioral and medical response as needed when issues come up at camp or in other childcare settings.
Manages all customer contact for their programs, including responding to email and phone inquiries in a timely fashion, providing exceptional customer service, and handling sensitive and escalated matters for hundreds of prospective and attending camp families.
Develops relationships with local schools, PTAs, businesses and other organizations to create promotional opportunities for the camp by offering cash, in-kind donations and camp services / programming in exchange for marketing.
Leads online and in-person promotional events and presentations for prospective families regularly throughout the pre-season.
Manages compliance processes and ensures implementation of company, city and state required policies for camps and/or childcare facilities as applicable to their locality.
Manages a six-figure budget for personnel, food and programming.
Oversees all logistics and inventory management functions for hundreds of items valued in excess of six-figures, which are needed to run camp programs.
Manages relationship with host school that rents out facility where camp runs; also responsible for overseeing janitorial arrangements, security and site planning to ensure sanitary, safe and smooth operations.
Negotiates terms and manages relationship with local vendors that provide food and programming for their camp.

Requirements

At least 18 years of age with a high school diploma or GED required
Bachelor's Degree preferred
Directors must have at least two seasons of camp supervisory experience.
An equivalent combination of experience working in a child care or education setting for at least one year coupled with supervisory experience will be considered to satisfy this requirement.
Past management or leadership experience is required; experience hiring and managing teams of 5 or more is preferred

Benefits

Medical, dental, and vision insurance
Paid vacation, sick, holiday, and parental bonding leave
401(k) retirement plan
Long-term and short-term disability insurance
Life insurance
Money-saving discounts and financial planning tools
Tuition assistance and education coaching
Caregiving support and resources for the children and adults in your family

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

budget managementinventory managementcompliance managementcrisis responsecustomer serviceevent planningrecruitmentonboardingteam managementprogram development

Soft skills

leadershipcommunicationrelationship buildingproblem solvingorganizational skillsnegotiationempathyadaptabilitytime managementcustomer engagement

Certifications

high school diplomaGEDBachelor's Degree