Bright

Payroll

• Deliver engaging, high-quality payroll training sessions — both virtually and face-to-face — that are informative, practical, and aligned to clear learning objectives.
• Use real-life scenarios and practical examples to bring payroll concepts to life for learners at different levels.
• Adapt delivery style and content to suit different audiences, learning styles, and motivations.
• Support and assess learners across The Payroll Centre’s qualifications programmes, including writing and marking assignments, providing constructive feedback, and offering ongoing learner support.
• Contribute to the design and development of training courses, learning objectives, and content.
• Support the Act programme through assessment of results, feedback, client consultation, and the development and adaptation of learning content.
• Provide technical expertise and thought leadership to members, delivering value through updates, insights, events, and member meetings.
• Stay fully up to date with payroll legislation and industry developments, with the opportunity over time to expand into international payroll delivery.
• Produce written content including training materials, publications, news articles, and social media posts.

Payroll Specialist – Tutor

Business Development Rep

• **Lead Generation and Prospecting**
• - Identify target organisations — SMEs, large enterprises, multi-site businesses, and agencies — that require payroll training.
• - Generate leads through cold calling, networking, email outreach, LinkedIn, events, and partnerships.
• - Qualify prospects to understand payroll volumes, pay frequencies, industry challenges, and existing systems.
• **Understanding Client Needs**
• - Identify key decision-makers within target organisations: HR Directors, Payroll Managers, Finance Approvers, and Training Managers.
• - Conduct detailed payroll needs assessments, covering compliance issues, staff turnover, and complexity flags.
• - Understand clients’ compliance pain points — RTI submissions, pension auto-enrolment, statutory payments, and HMRC requirements.
• - Present solutions that align with clients’ operational and regulatory needs.
• **Client Relationship Management**
• - Serve as the day-to-day contact for assigned clients, building strong and trusted relationships.
• - Check in regularly to ensure satisfaction, identify challenges, and surface opportunities for improvement.
• - Manage client expectations and communicate updates proactively.
• **Account Growth and Retention**
• - Identify upsell and cross-sell opportunities within existing accounts.
• - Prepare tailored proposals and quotes for additional services or enhancements.
• - Monitor client engagement and take action to prevent attrition.
• **Solution Presentation and Demonstrations**
• - Deliver tailored demos of payroll training products and the Act platform, explaining key features clearly.
• - Showcase cost savings, efficiency improvements, and risk reduction outcomes.
• **Sales and Revenue**
• - Create quotes and pricing structures based on payroll complexity and volume.
• - Achieve monthly and quarterly sales targets for new client acquisition and existing client revenue.
• **Internal Collaboration**
• - Work closely with Act Account Managers, Marketing, and the Operations/Customer Success team to ensure smooth client onboarding.
• - Share market insights to support product development and marketing strategy.
• - Provide regular feedback on client requirements, industry trends, and competitive activity.
• **Reporting and Administration**
• - Maintain accurate records of interactions, leads, and opportunities in the CRM.
• - Produce sales forecasts, pipeline updates, and monthly reports for management.
• - Track conversion rates, lost-deal reasons, and customer feedback.

Business Development Executive

Frontend Engineer

• Build and ship production Blazor applications in C# and .NET, owning the front-end from interaction design through to deployment.
• Make and defend design decisions, balancing visual polish, usability, accessibility, and engineering pragmatism.
• Establish and evolve front-end patterns, component libraries, and design conventions that other engineers can rely on.
• Contribute meaningfully to the back-end where required, including data access, APIs, and integration with our cloud platform.
• Partner with our existing front-end lead on architectural direction for the BrightPay user interface.
• Write clean, maintainable, well-tested code with clear documentation, applying the same care to front-end markup and styling as to back-end logic.
• Configure and maintain CI/CD pipelines with automated testing and deployment to support reliable software delivery.
• Identify and act on opportunities to improve development practices, tooling, code health, and maintainability across the engineering community.
• Collaborate with product, QA, and stakeholders to translate requirements into solutions that work technically and feel right for users.
• Stay current with engineering practices, front-end frameworks, and modern UX trends, applying what is genuinely useful rather than chasing novelty.
• Provide technical and design guidance to other engineers, raising the team’s collective ability on front-end and UX.
• Help shape engineering and design standards across BrightPay, fostering a collaborative environment where quality is the default.
• Work closely with the wider engineering team to ensure consistent direction and delivery.

Payroll Specialist – Tutor

Business Development Executive

Senior Software Engineer – Front End