Brenntag

Customer Service Representative

Brenntag

full-time

Posted on:

Location Type: Remote

Location: Connecticut • New Hampshire • United States

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Salary

💰 $28 - $31 per hour

About the role

  • Create a positive Customer Experience by providing timely communication based on Customer needs.
  • Responsible for accurate and prompt processing of customer orders and full order life cycle management.
  • Build and Develop Customer Relationships through open, knowledgeable, and interactive communication.
  • Compliance, Regulations, and Policy Alignment across daily functions ensuring service meets expectations.

Requirements

  • 2+ years of experience in Customer Service, Customer Success, or a similar discipline.
  • 5+ years of relevant professional experience, Chemical Distribution or Manufacturing is a plus.
  • CRM Experience required, preferably Salesforce.
  • Experience with Microsoft Office Suite and Team Collaboration tools.
Benefits
  • Paid parental leave
  • Education assistance program
  • Employee assistance program
  • Various healthcare plan options
  • 401(k)​
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Customer ServiceCustomer SuccessOrder Life Cycle ManagementCRMSalesforceMicrosoft Office Suite
Soft Skills
CommunicationCustomer Relationship BuildingInterpersonal SkillsKnowledgeable InteractionTimely Communication