Brellium

Artificial Intelligence

• Become a power user of Brellium's internal AI configuration platform — the tool that powers every customer deployment across Brellium's growing customer base
• As a product expert, you will provide valuable feedback to Product & Engineer to inform how we evolve & optimize the tool to better serve customer needs
• Execute the end-to-end deployment workflow so that customers’ clinical and compliance requirements are translated into scalable and proven solutions
• Review and validate your own builds before delivery — cross-checking configuration logic against requirements documentation and ensuring output is accurate and complete before it reaches the customer
• Receive and process incoming build requests via Linear tickets, clarifying requirements before beginning a build — surface gaps and ambiguities upfront, not after the build is underway
• Communicate proactively with Deployment and CSMs on build status, timelines, and any scope issues surfaced during configuration
• Escalate when a build requires engineering support — recognize the cases that fall outside the platform's current capability and route them correctly
• Support customer-facing criteria alignment calls alongside Deployment and CSMs, building toward the ability to contribute to and eventually lead these calls independently
• Track build times and completion data across your portfolio, contributing to the team's understanding of capacity and velocity by specialty and configuration type
• Document configuration decisions, customer-specific exceptions, and edge cases in a way the broader team can reference and act on without follow-up
• Contribute to AI solutions process playbooks as you develop expertise — there is meaningful opportunity to shape how this function operates as it scales
• Stay current on product updates that affect how builds are structured, validated, or scoped
• Build foundational knowledge of clinical compliance requirements across Brellium's core specialties — through internal training, structured onboarding, and active shadowing
• Shadow complex enterprise deployment calls with Deployment Strategists to understand how customer-specific workflows and edge cases translate into configuration logic
• Develop working knowledge of Brellium's full platform — chart auditing, coding review, and payor requirements — and how AI-built question sets serve each use case
• Escalate scope changes, build complexity, or customer concerns to senior team members; don't try to solve edge cases silently
• Work with the Clinical Ops to drive the ongoing optimization of Brellium’s criteria

Deployment Associate, AI Solutions