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Deployment Associate, AI Solutions
BrelliumTechnical execution engine behind customer deployments at Brellium's AI-powered health-tech platform. Building and configuring compliance workflows tailored to clinical environments.
Posted 6/23/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $85,000 - $125,000 per yearWebsite
About the role
Key responsibilities & impact- Become a power user of Brellium's internal AI configuration platform — the tool that powers every customer deployment across Brellium's growing customer base
- As a product expert, you will provide valuable feedback to Product & Engineer to inform how we evolve & optimize the tool to better serve customer needs
- Execute the end-to-end deployment workflow so that customers’ clinical and compliance requirements are translated into scalable and proven solutions
- Review and validate your own builds before delivery — cross-checking configuration logic against requirements documentation and ensuring output is accurate and complete before it reaches the customer
- Receive and process incoming build requests via Linear tickets, clarifying requirements before beginning a build — surface gaps and ambiguities upfront, not after the build is underway
- Communicate proactively with Deployment and CSMs on build status, timelines, and any scope issues surfaced during configuration
- Escalate when a build requires engineering support — recognize the cases that fall outside the platform's current capability and route them correctly
- Support customer-facing criteria alignment calls alongside Deployment and CSMs, building toward the ability to contribute to and eventually lead these calls independently
- Track build times and completion data across your portfolio, contributing to the team's understanding of capacity and velocity by specialty and configuration type
- Document configuration decisions, customer-specific exceptions, and edge cases in a way the broader team can reference and act on without follow-up
- Contribute to AI solutions process playbooks as you develop expertise — there is meaningful opportunity to shape how this function operates as it scales
- Stay current on product updates that affect how builds are structured, validated, or scoped
- Build foundational knowledge of clinical compliance requirements across Brellium's core specialties — through internal training, structured onboarding, and active shadowing
- Shadow complex enterprise deployment calls with Deployment Strategists to understand how customer-specific workflows and edge cases translate into configuration logic
- Develop working knowledge of Brellium's full platform — chart auditing, coding review, and payor requirements — and how AI-built question sets serve each use case
- Escalate scope changes, build complexity, or customer concerns to senior team members; don't try to solve edge cases silently
- Work with the Clinical Ops to drive the ongoing optimization of Brellium’s criteria
Requirements
What you’ll need- 0–2 years of experience in technical configuration, implementation, project coordination, or a related operational role
- Exceptional attention to detail — you can follow multi-step technical instructions precisely and catch your own errors before they reach the next person
- Clear, structured written communication — you document your work in a way others can immediately act on without asking clarifying questions
- A genuine drive to build deep technical expertise — you don't need to know AI or healthcare compliance on day one, but you need to be motivated to master both quickly
- Process-oriented mindset — you follow playbooks rigorously, flag deviations proactively, and naturally look for ways to improve processes as you go
- Comfortable asking questions before starting rather than course-correcting after
- A collaborative, team-first approach — you take pride in being the most dependable, unblocking force for the people around you
- Bonus Points: Experience working with AI-powered tools, technical product workflows, or LLM-based applications; Background in healthcare, clinical environments, or health-tech; Familiarity with EMR or EHR systems; Experience using Linear or similar project management tools.
Benefits
Comp & perks- 401(k) Retirement Savings Plan
- Equity Compensation
- Dinner Provided via DoorDash & stocked kitchen for NY employees
- Medical, Dental, and Vision coverage coverage of up to 100% premiums for you and your family
- HSA / FSA
- 11 paid holidays each year
- Unlimited PTO
- Training and professional development
- Hybrid Work Schedule (4 days onsite, 3 if located > 1 hour away)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical configurationimplementationproject coordinationattention to detailprocess-oriented mindsettechnical expertiseAI solutionsconfiguration logicbuild validationclinical compliance
Soft Skills
clear written communicationcollaborative approachproblem-solvingproactive communicationteamworkadaptabilityattention to detailprocess improvementquestioningdependability