BRECOflex CO., L.L.C.

Customer Support

• Manage customer inquiries via phone, email and chat inquiries.
• Support outside sales teams with account management and Western territory coordination.
• Process customer orders, ensuring accuracy and timely fulfillment.
• Respond to customer needs, including technical product support, quotes, order updates, and complaint resolution.
• Manage CRM records, issue RGA/RMAs, and handle returns precisely.
• Collaborate with vendors, purchasing teams, and internal departments to meet customer requirements.
• Ensure compliance with ISO 9001 standards in daily activities.

Customer Account Coordinator