Breckenridge Grand Vacations

Outbound Telemarketing Sales Representative

Breckenridge Grand Vacations

part-time

Posted on:

Location Type: Office

Location: Breckenridge • Colorado • United States

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Salary

💰 $19 per hour

Job Level

Junior

About the role

  • Make outbound calls to prospective leads provided by the company.
  • Schedule accommodations and book tours for qualified candidates at the Grand Lodge on Peak 7 and The Grand Colorado on Peak 8.
  • Follow approved scripts and utilize trained sales techniques and rebuttals to secure bookings.
  • Provide excellent, friendly customer service, guiding guests through lodging and tour options.
  • Maintain expert knowledge of Breckenridge, including local events, activities, and lodging options.
  • Accurately qualify potential tour guests based on company policies.
  • Quote proper packages and prices for discounted lodging options.
  • Serve as the 'end of the line' to resolve guest inquiries and situations whenever possible.
  • Respond promptly to all email and voicemail correspondence.
  • Maintain accurate records of all interactions and bookings.
  • Attend daily meetings and training sessions to review sales techniques and availability.
  • Uphold all company hospitality standards, policies, and procedures.
  • Follow company guidelines for environmental sustainability practices (recycling, composting, conserving resources).

Requirements

  • High school diploma or general education degree (GED).
  • Excellent verbal communication and active listening skills.
  • Strong, outgoing personality with the ability to establish instant rapport.
  • Self-motivated with a resilient attitude; able to handle rejection professionally.
  • Basic mathematical skills for calculating prices and discounts accurately.
  • Basic proficiency with Microsoft Office applications (Word, Outlook, Excel).
  • Ability to learn new software and technology platforms quickly.
  • Strong problem-solving skills and reasoning ability to qualify leads and resolve guest inquiries.
  • Commitment to providing exceptional customer service.
  • Ability to adhere to a set schedule and follow detailed scripts and procedures.
Benefits
  • Health, vision, and dental insurance plans
  • Company-paid life insurance coverage
  • Voluntary Life and Accidental Death/Dismemberment Insurance
  • HSA and FSA-Dependent Care Accounts
  • Retirement plan
  • Generous paid time off (PTO) and sick leave to support work-life balance
  • Volunteer Time Off - Paid opportunities to give back to Summit County
  • Bereavement leave
  • Biannual bonuses
  • Tuition Reimbursement Program
  • Employee Wellness programs to support physical and mental health
  • Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
basic mathematical skillssales techniquescustomer servicelead qualificationbooking management
Soft Skills
verbal communicationactive listeningoutgoing personalityself-motivationproblem-solvingresiliencerapport building
Certifications
high school diplomaGED