Breckenridge Grand Vacations

Account Executive

• Make outbound calls to prospective leads provided by the company.
• Schedule accommodations and book tours for qualified candidates at the Grand Lodge on Peak 7 and The Grand Colorado on Peak 8.
• Follow approved scripts and utilize trained sales techniques and rebuttals to secure bookings.
• Provide excellent, friendly customer service, guiding guests through lodging and tour options.
• Maintain expert knowledge of Breckenridge, including local events, activities, and lodging options.
• Accurately qualify potential tour guests based on company policies.
• Quote proper packages and prices for discounted lodging options.
• Serve as the "end of the line" to resolve guest inquiries and situations whenever possible.
• Respond promptly to all email and voicemail correspondence.
• Maintain accurate records of all interactions and bookings.
• Attend daily meetings and training sessions to review sales techniques and availability.
• Uphold all company hospitality standards, policies, and procedures.
• Follow company guidelines for environmental sustainability practices (recycling, composting, conserving resources).

Outbound Telemarketing Sales Representative