Physical Therapist Assistant – Patient Enrollment Specialist, Non-Clinical/Admin
BreatheSuite
full-time
Posted on:
Location Type: Remote
Location: Canada
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About the role
- Serve as the primary enrollment driver
- Provide clear, in-depth education on the program's clinical value and process
- Proactively identify, address, and overcome patient concerns, resistance, and logistical barriers to ensure maximum enrollment of eligible referrals
- Manage a high-volume pipeline of referrals, utilizing persistent and empathetic follow-up
- Act as a reliable resource to address patient inquiries about program structure, logistics, and the general benefits of pulmonary rehabilitation
- Perform program coordination tasks as required to enhance the efficiency of the enrollment and onboarding workflow
Requirements
- Previous experience or education in a clinical healthcare field (e.g., Respiratory Therapy, Nursing, Health Sciences, Physical Therapist Assistant/Aide, or Medical Sales) is highly preferred
- Ability to clearly and accurately articulate the clinical benefits, components, and process of pulmonary rehabilitation with confidence
- Proven ability to explain complex health information simply and empathetically
- A self-starter with inherent motivation to meet enrollment targets
- Highly organized and detail-oriented with experience managing a high-touch pipeline of referrals and coordinating schedules across multiple time zones
- Comfortable working remotely and utilizing patient management software (CRM experience a plus), virtual communication platforms, and the BreatheSuite dashboard.
Benefits
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical healthcarepulmonary rehabilitationpatient managementprogram coordination
Soft Skills
empathetic communicationorganizational skillsdetail-orientedself-starterproblem-solving