Breakaway Music Festival

Executive Assistant

• - Manage daily operations and organization of the Columbus office
• - Maintain office supplies, equipment, kitchen, and inventory
• - Distribute and route physical mail, scan and forward documents, and coordinate check deposits
• - Maintain and manage employee office parking passes
• - Issue office keys and assist with access for employees, visitors, and contractors
• - Perform light daily tidying and coordinate cleaning services and maintenance vendors
• - Coordinate office vendors, building management, and service providers
• - Welcome and assist office visitors and guests
• - Prepare meeting rooms and reset shared spaces after meetings
• - Coordinate occasional catering, meals, and meeting materials
• - Manage general office environment (workspace setup, TVs, music, and shared areas)
• - Support employee onboarding logistics and workspace setup
• - Maintain shared resources and internal documentation
• - Assist with office improvements, furniture orders, and workspace projects
• - Occasionally adjust in-office schedule to support meetings, guests, or office projects outside standard office days
• - Provide day-to-day administrative support to the Co-Founder and in-office leadership team
• - Manage calendars, scheduling, and meeting coordination
• - Coordinate travel arrangements and maintain itineraries
• - Serve as a point of contact for internal and external coordination related to leadership
• - Prepare agendas, presentations, and meeting materials
• - Track follow-ups and action items
• - Screen and prioritize incoming requests and communications
• - Assist with expense tracking, invoices, and administrative reporting
• - Support logistics for leadership meetings and company initiatives
• - Maintain confidential files, records, and documentation
• - Assist with occasional administrative tasks and local errands for the Co-Founder as needed

Office Coordinator – Executive Assistant

Art Director

• Define and evolve Breakaway Media’s creative universe, including visual language, tone, and storytelling systems.
• Ensure a cohesive, premium standard across digital, social, experiential, and branded content.
• Develop scalable content franchises rooted in youth culture, music, and creators.
• Translate festival access and artist relationships into compelling, repeatable formats.
• Partner with Talent to design artist experiences that feel thoughtful, premium, and creatively aligned.
• Direct key shoots and oversee post-production across studio and festival environments.
• Set the quality bar, guide editors and designers, and approve final creative across platforms.
• Partner with Sales to concept culturally relevant brand integrations and develop creative treatments that elevate partner storytelling.
• Build and lead a nimble creative team.
• Establish workflows, review cadence, and scalable production systems from launch through growth.

Creative Director

Marketing

• Build integrated campaign plans for artist announcements, on-sales, promotions, and final-week ticket pushes.
• Own campaign timelines, creative deliverables, and channel alignment across paid, organic, email, and web.
• Forecast ticket pacing and proactively identify risks and growth opportunities in partnership with ticketing and finance teams.
• Collaborate cross-functionally with festival marketing, creative, influencer, PR, sales, and promotions teams to deliver cohesive campaigns.
• Plan, launch, manage, and optimize paid campaigns across Meta, Google, and TikTok.
• Own paid media budgets, pacing, and performance by market and campaign phase.
• Monitor ROAS, CPA, spend efficiency, and full-funnel performance.
• Continuously test creative, audiences, messaging, and placements to maximize performance and scale growth.
• Strategize and support organic social content that drives awareness and conversion.
• Partner with social and creative teams to align content with campaign goals and performance insights.
• Identify growth opportunities through content trends, creator partnerships, and audience behavior.
• Build and manage email marketing strategy to drive ticket sales, announcements, and fan engagement.
• Own segmentation, scheduling, A/B testing, lifecycle flows, and performance optimization.
• Maintain clean, organized CRM lists and automation workflows.
• Own and manage the Breakaway Presents website, including homepage updates, landing pages, ticketing integrations, pixel tracking, and ongoing optimization for conversion and user experience.
• Track and report on KPIs, including CTR, CPA, ROAS, conversion rate, and revenue by channel.
• Coordinate creative asset needs, timelines, and production workflows.

Marketing Manager

Director

• Serve as the senior operational and production owner for assigned Breakaway festivals, accountable for end-to-end execution, quality, safety, and financial performance.
• Own festival site strategy from concept through CAD development and final execution, including infrastructure planning, layouts, crowd flow, and load-in/load-out strategy.
• Drive on-site cross-functional execution and issue resolution with senior leadership across all functional teams and external partners to ensure smooth show flow and brand consistency.
• Partner with venue leadership and local stakeholders to navigate site constraints, permitting requirements, and operational opportunities across markets.
• Establish and oversee all permitting, inspections, and regulatory compliance, maintaining the highest standards of safety, accessibility, and risk management.
• Serve as a core member of the on-site festival operations leadership team, executing Emergency Action Plans (EAP) and coordinating in real time with security, police, fire, and medical partners to ensure rapid response and guest safety.
• Collaborate closely with Finance and executive leadership to manage operational budget tracking, forecasting, risk visibility, and post-event reconciliation.
• Drive operational efficiency and cost optimization while maintaining guest experience and production quality.
• Own the end-to-end guest experience from arrival through exit, ensuring clear guest communications, seamless VIP programs, food & beverage execution, retail operations, and premium experiences.
• Lead and empower on-site operations and production teams through clear expectations, active coaching, and strong accountability.
• Lead on-site stakeholder meetings and real-time decision-making during event execution.
• Drive continuous improvement through post-event reporting, performance metrics, and operational innovation across the festival portfolio.
• Serve as the central on-site communication lead for operations and production teams, ensuring consistent messaging, coordination, and execution across all event staff.
• Oversee and collaborate with Festival Operations and on-site teams to ensure load-in and load-out timelines are met, resources are coordinated effectively, and operational standards are maintained.

Festival Director

Administrative Assistant

• Organize and execute box-office setup to ensure smooth, efficient operations.
• Set up, maintain, and troubleshoot box office equipment and systems.
• Track and manage box office staff hours and scheduling.
• Train box office staff on equipment usage, ticketing procedures, and festival offerings.
• Ensure all staff follow company policies and best-in-class customer service standards.
• Manage credential inventory onsite and proactively flag any discrepancies prior to show days.
• Maintain secure handling and storage of credentials, cash, and equipment throughout the event.
• Process ticket sales, upgrades, guest lists, and will-call distribution.
• Partner closely with the Ticketing Manager to maintain office supplies and operational readiness.
• Resolve customer service issues in real time with fast, accurate, and positive outcomes.
• Provide accurate information to guests, including ticket pricing, ticket types, wayfinding, and festival policies.

Box Office Manager

Manager

• **RESPONSIBILITIES**
• - Oversee the setup and operation of ticket scanners, entry lanes, barricades, and gate signage.
• - Manage gate layout adjustments, including bike rack placement and traffic flow optimization.
• - Train and supervise scanning staff to ensure proper procedures and high-quality guest service.
• - Track and manage staff hours and scheduling.
• - Monitor and manage guest entry and exit flow to prevent congestion and ensure safety.
• - Maintain and manage all gate equipment and scanning devices.
• - Partner closely with security teams and local law enforcement to ensure safe and smooth gate operations.
• - Control access points, verify credentials, enforce site rules, and report any suspicious activity.
• - Resolve guest complaints, provide information, and manage high-volume guest interactions.
• - Make real-time operational decisions related to long queues, equipment issues, or unauthorized entry.
• - Maintain professionalism in fast-paced outdoor environments with varying weather, noise, and terrain.
• - Remain on feet for extended periods and engage in frequent public interaction.

Gates Manager

• Support the Sponsor Marketing Manager in executing contracted sponsorship marketing deliverables across digital, social, and creative channels
• Schedule recurring brand calls, maintain call notes, agenda, and recaps
• Assist in implementing sponsor marketing campaigns across social media, email, web, and influencer integrations
• Coordinate cross-functionally with Marketing, Creative, PR and Sales teams to ensure seamless sponsor integration of Marketing deliverables
• Track sponsorship deliverables, timelines, approvals, and assets to ensure flawless fulfillment
• Serve as a day-to-day support for the Sponsor Marketing Manager and assist with partner communications
• Coordinate sponsor asset development by managing requests, collecting materials, and routing deliverables (social posts, digital ads, email placements, logo inclusion, website, etc.)
• Develop, maintain, and update sponsor documentation and tracking grids, including workback schedules, timelines, call notes, and communications plans
• Support sponsorship fulfillment reporting efforts by gathering performance metrics, screenshots, links, and post-event data
• Maintain accurate records of sponsorship assets and deliverables, and provide regular updates to the Sponsor Marketing Manager
• Monitor marketing, content, and industry trends to help generate fresh ideas for sponsor integration and activation
• Assist with on-site Sponsor activations and partnerships at select festivals, as needed
• Represent Breakaway professionally in all internal and partner-facing interactions

Sponsor Marketing Coordinator

Account Manager

• - Manage day-to-day brand partner activation needs, ensuring seamless execution across planning, production, and on-site delivery
• - Attend and participate in internal and external meetings, including recurring brand and department calls
• - Coordinate brand placements on site maps to ensure high traffic, visibility, and performance against KPIs
• - Coordinate logistics for activation, load-in, and load-out across multiple environments
• - Identify efficiencies across multiple activations by flagging bottlenecks and helping develop improved systems and processes.
• - Manage the credential request process for all working teams
• - Organize and advance activation needs, including power, heavy equipment, WiFi, staffing, trucking, security, and other requirements as needed
• - Collaborate with the Sales team to ideate new business opportunities related to on-site activations and experiential concepts
• - Update and maintain detailed activation trackers and internal documentation for Brand Partnerships
• - Create, submit, and track bill-back invoice requests in accordance with contracted payment terms and activation requirements
• - Support the Vice President and Senior Manager, Brand Partnerships and Activation throughout the full sponsorship advancement process, including certificates of insurance, drawings, deliverable tracking, asset procurement, heavy equipment orders, and advance forms
• - Work closely with the Vice President and Senior Manager to ensure alignment and consistency when communicating with brand partners and internal teams
• - Travel to festivals to manage on-site execution of brand activations and oversee brand partner relations
• - Foster and nurture relationships with existing and prospective brand partners through sponsor relations initiatives, including gifting programs and specialized events
• - Create brand fulfillment reports, including deliverable tracking, analytics, and content recaps to summarize partnership performance