Breadcrumb

Business Systems and Operations Manager

Breadcrumb

full-time

Posted on:

Location Type: Remote

Location: Australia

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About the role

  • Own and optimise the configuration, governance, and integration of Breadcrumb’s internal business systems across all departments.
  • Spend roughly half of your time on HubSpot, with the remainder on other business systems such as Notion, Maxio, Mammoth, Slack, Google Workspace, Rippling, DEEL IT, Jumpcloud, Atlassian, Github.
  • Understand and design system architecture - defining where data should be created, edited, stored, and surfaced across platforms (particularly HubSpot and Maxio).
  • Ensure systems communicate effectively, understanding data flows and native integrations (without needing to personally code them).
  • Implement and govern a robust, effective change control system for business system configuration changes, ensuring that proper safeguards, approval, and prioritisation frameworks are in place.
  • Work with Finance, Commercial and Operations leadership to implement key strategic initiatives across the business.
  • Champion practical AI adoption internally - identifying simple automation opportunities and partnering with internal champions to implement efficiency improvements.
  • Support a global team across time zones, operating flexibly outside traditional 9–5 structures when needed.

Requirements

  • 3–5 years’ experience in a startup or scale-up progressing through key growth stages
  • Proven experience owning HubSpot in a scaling organisation (essential).
  • Experience implementing structured system changes in high-growth environments.
  • Experience working across global teams and time zones.
  • Systems architecture thinking - clear on where data should live, be edited, and how it should flow across platforms (including finance systems).
  • Ability to turn messy, unclear processes into scalable, intuitive workflows that make colleagues’ lives easier.
  • Cross-functional process alignment across Sales, CX, Operations and Finance.
  • Strong stakeholder partnership and internal influence; able to bring people along the journey.
  • Clear communication across entrepreneurial, fast-moving, global teams.
  • RevOps or FinOps environments within SaaS scale-ups.
  • SaaS integrations (APIs, native integrations, middleware fundamentals).
  • CRM best practice and data governance principles.
  • Subscription billing and finance workflows (Maxio helpful but not essential).
Benefits
  • Impact at scale: Your work will directly support hundreds of thousands of construction workers globally.
  • Collaborative culture: Work alongside a talented, supportive team where ideas are valued and your input will truly be sort after. Our team work towards shared goals and celebrate collective success.
  • Growth opportunities: As we scale, you’ll grow too — shaping not just our product but also our engineering culture. We have a dedicated growth and development budget for every member of our team and are genuinely invested in setting our teams up for success.
  • Flexible, modern environment: We value autonomy, continuous learning, and building for the future. We also have a number of initiatives to promote healthy wellbeing amongst our team including great flexibility options, a wellness spend for each team member, an EAP provider and paid mental health leave.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HubSpotNotionMaxioMammothSlackGoogle WorkspaceRipplingDEEL ITJumpcloudSaaS integrations
Soft Skills
stakeholder partnershipinternal influenceclear communicationcross-functional process alignmentflexibilityautomation identificationchange control governancesystem architecture thinkingworkflow optimizationteam support