Breadcrumb

Solutions Engineer

• Support new and existing accounts with product expertise and construction knowledge, focused on driving outcomes not just feature adoption.
• Provide technical support based on product knowledge and construction experience.
• Build and maintain regional reusable solution templates in Breadcrumb for industry use cases and best practices.
• Partner with Sales on new business, be the expert in the room for discovery, demos, and technical validation.
• Work across Customer Success to provide current customers with best practice guidance and deep product knowledge, drawing on your product expertise and construction industry experience.
• Support customers in pilot and beta testing of new solutions.
• Deliver the best possible customer experience to support retention, expansion, and turning pilots into long term partnerships.
• Enable teams internally on product releases.
• Support internal teams with product and industry questions.
• Support Product Marketing with value positioning, messaging, and content that resonates with the UK construction market.
• Deliver webinars on new releases, Breadcrumb solutions, and best practices.
• Support Marketing in creating content connecting product capabilities to real industry problems and outcomes.
• Be the channel from the market to product funneling insights from customers, sales, and internal teams to ensure what we build solves real problems and drives customer value.
• Stay current on UK & Ireland construction trends, regulations, and competitive landscape to keep our product strategy aligned with where the market is heading.
• Get deeply involved with our new product development, particularly around worker data, analytics, safety intelligence, and other AI opportunities.
• Help identify where our unique dataset creates new market opportunities.
• Work on high-leverage initiatives that accelerate growth.

Senior Solutions Product Consultant