Plan, organize, and ensure the execution of Bread’s information services and systems strategy.
Lead the Development Operations team including Senior Manager, Data & Insights, Manager, Development Operations, Gift Processing and Database Manager, and Donor Relations Coordinator.
Manage information services budget and vendor relationships.
Oversee data governance, reporting systems, evaluation frameworks, and platform optimization.
Provide strategic leadership and operational oversight for all fundraising and membership analytics, ensuring accurate, decision-ready insight for revenue growth.
Develop and oversee dashboards and reporting for mass, mid-level, major gifts, sustainers, and planned giving programs.
Partner with the Vice President and fundraising leaders to forecast revenue, track performance against goals, and model pipeline projections.
Ensure integrity and clarity of portfolio reporting, donor segmentation, retention tracking, and lifetime value analysis.
Ensure regular monthly, quarterly, and annual reporting cycles are executed with accuracy and timeliness.

Requirements

Minimum of 8 years of demonstrated information systems leadership experience in planning, implementing, and managing monitoring and evaluations systems, data governance, and software technology solutions and optimization.
Bachelor’s degree in related field.
Advanced degree in a related field is preferred.
Tableau proficiency is essential, with demonstrated experience designing and maintaining interactive dashboards that translate complex data into clear, decision-ready insights for executive and fundraising leadership.
Expert level experience with Raiser’s Edge with certification strongly preferred.
Experience with Financial Edge, ADP, Engaging Networks, preferred.
Knowledge of a range of vendor technology solutions; able to select and integrate the most appropriate technologies to support the business.
Excellent written and verbal communication skills with the ability to present ideas in business-friendly and user-friendly language.
Ability to effectively prioritize and execute tasks in a high-pressure environment.

Benefits

Must be responsive to emails and phone calls off-site during evenings, weekends, and holidays to support time-sensitive matters on occasion when needs arise.
Hybrid organization.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data governancereporting systemsevaluation frameworksdashboard developmentdata analysisrevenue forecastingdonor segmentationlifetime value analysisperformance trackingsoftware technology solutions

Soft Skills

strategic leadershipoperational oversightcommunication skillsprioritizationtask executionteam leadershipvendor relationship managementbudget managementpresentation skillsdecision-making

Certifications

Raiser’s Edge certification