Bread for the World

Operations

• Plan, organize, and ensure the execution of Bread’s information services and systems strategy.
• Lead the Development Operations team including Senior Manager, Data & Insights, Manager, Development Operations, Gift Processing and Database Manager, and Donor Relations Coordinator.
• Manage information services budget and vendor relationships.
• Oversee data governance, reporting systems, evaluation frameworks, and platform optimization.
• Provide strategic leadership and operational oversight for all fundraising and membership analytics, ensuring accurate, decision-ready insight for revenue growth.
• Develop and oversee dashboards and reporting for mass, mid-level, major gifts, sustainers, and planned giving programs.
• Partner with the Vice President and fundraising leaders to forecast revenue, track performance against goals, and model pipeline projections.
• Ensure integrity and clarity of portfolio reporting, donor segmentation, retention tracking, and lifetime value analysis.
• Ensure regular monthly, quarterly, and annual reporting cycles are executed with accuracy and timeliness.

Deputy Director of Data, IS and Development Operations